IT Continuity Service Now Coordinator
Job Summary
Job Description:
- Within the COE Cybersécurité of the bank the IT Continuity & Resilience Corporate team is launching the deployment of new scenarios and DORA requirements particularly regarding third parties
Main Tasks and Responsibilities:
- Coordination of the deployment of ServiceNow in the following teams:
- France and International
- IT Tribes
- Production teams
- Owners of the IT assets
- IT Risks
- In the following modules:
- Classification of IT assets (classification and expression of Continuity needs)
- IT Continuity Plan
- IT Continuity Exercise
- In addition as an IT Continuity & Resilience expert the person we will hire will analyse accompany and propose changes to the deployment and new features for the tools
- Monitor the deployment of IT Continuity service module according to bank Roadmap:
- Follow-up on annual reviews (ASC IC Plan) and their validation workflow in ServiceNow
- Follow-up of new exercises in ServiceNow (validation within 30 days after completion centralization of evidence and follow-up of the validation workflow
- Support for the team in preparing new exercises
- Follow-up on the review of IT Continuity & Resilience risks and the associated action plans
- Calculation and monitoring of indicators
- Support for stakeholders on these topics (GIE and International: Tribes APS IT asset manager )
- Implementation of a follow-up of Third Parties in coordination with the TPTRP team
Qualifications :
- Minimum 5 years experience in IT field
- Knowledge of main frameworks of IT Risk and IT Continuity & Resilience
- Experience with ServiceNow (prefarably in GRC module)
- Good Assessment Skills
Language Skills:
- Very good oral and written English
Soft Skills:
- Transversal competences
- Ability to host a meeting seminar committee training
- Thoroughness and autonomy
- Behavioural competences
- Creativity and Innovation / Problem Solving
- Adaptability
- Ability to collaborate / teamwork
- Ability to share / pass on knowledge
- Business Competencies
- IT Continuity & Resilience
- Risk anticipation
- Ability to decide/give advice at risk
- Follow-up on deployment
- Team coaching / advice on IT Continuity & Resilience processes
Other Details:
- Ability to travel within Portugal
- Ability to travel outside Portugal
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Inetum is a European leader in digital services. Inetums team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetums solutions aim at contributing to its clients performance and innovation as well ... View more