Communications Specialist

We have an opening for a Communications Specialist to support the Enterprise Secure Network Hub (ESN Hub) program within Livermore Information Technology (LivIT). The ESN Hub program provides users across the Nuclear Security Enterprise with essential IT resources to collaborate efficiently and effectively. You will interact with all levels of administrative management and IT staff on the creation of knowledge base articles operations communications IT services promotions and communication plans to deliver consistent and accurate information to a wide range of technical and non-technical audiences. This position is in the Technical Information Department and matrixed to LivIT.

This position offers a hybrid schedule blending in-person and virtual presence. You will have the flexibility to work from home one to two days per week.

This position will be filled at either the G04.2 or G04.3 level based on knowledge and related experiences as assessed by the hiring team. Additional job responsibilities outlined below will be assigned if you are hired at the higher level.

You will

• Provide comprehensive writing and editing services for large and/or complex projects including web and other digital platforms such as ServiceNow. Suggest appropriate media/display styles and content hierarchy. Develop original content tailored for specific audiences working in both classified and unclassified environments. Adhere to an appropriate tone style and voice.
• Work with service owners business units or project groups to coordinate communication projects. Assess incremental input and multiple iterations. Develop communication styles for technical and sensitive material.
• Interpret technical information and translate into various forms (e.g. web copy one-pagers tutorials and knowledge base articles) of easily understandable communications.
• Support communication projects often with quick turnaround times and in collaboration with multiple contributors to promote and manage a full complement of IT services. Improve user engagement and drive technology adoption through the creation of various communications media (email knowledge articles presentations how-to videos).
• Develop and implement project plans and schedules for moderately complex projects. Make and fulfill commitments on cost schedule and quality for communication products. Lead planning and status meetings. Evaluate the progress of concurrent projects and their respective results/outcomes.
• Work effectively with ESN Hub program staff and federal stakeholders at all levels to ensure delivery of communications related to product releases/upgrades and projects. Contribute to the creation of NNSA technical communications media kits.
• Perform other duties as assigned.

Additional job responsibilities at the G04.3 level 

• Work independently on assigned tasks to create complex technical content and coordinate a full spectrum of editorial and communication services including a high volume of writing and editing presentation creation knowledge authoring and training material development.
• Serve as project manager by partnering to define communication strategies messaging and key deliverables for complex and specialized projects. Coordinate all aspects of production from planning through evaluation.
• Develop and implement project plans for specialized products. Make commitments and set quality standards on large costly and/or difficult projects.

Qualifications :

• This position requires an active Department of Energy (DOE) Q-level clearance or active Top-Secret clearance issued by another U.S. government agency at the time of hire.
• Bachelors Degree in English communications journalism engineering or scientific area or the equivalent combination of education and experience in technical communication.
• Experience as a technical writer/editor planning developing organizing and writing content effectively across various types of communication platforms including web and digital copywriting across multiple scientific and/or technical communication areas.
• Advanced knowledge of and experience using effective professional writing/editing techniques for a variety of media including comprehensive knowledge of technical language usage and style conventions.
• Significant experience using Microsoft Office and Adobe software tools particularly templates charts and various presentation formats.
• Strong interpersonal and customer service skills including ability to work both independently and within a demanding team environment in order to meet tight deadlines while managing competing priorities. Advanced written and verbal communication skills.
• Strong understanding of processes timelines and specifications involved in various technical communications projects.

Additional qualifications at the G04.3

• Significant writing and editing experience in a wide variety of scientific or technical areas.
• Project management experience leading complex multi-functional technical communication projects and teams with multiple technical groups to translate and develop communication materials that are easily understood by business-oriented customers including establishing team commitments of cost schedule and quality.
• Experience collaborating with senior managers clients team members peers and stakeholders to meet organizational and programmatic objectives.

Qualifications We Desire

• Knowledge of and/or experience working in an IT service center.
• Experience in knowledge management including authoring and updating knowledge base articles training others as authors and utilizing ServiceNow for task management reporting and dashboard creation.
• Experience creating and delivering compelling presentations to leadership teams and large audiences.

Pay Range:

$95820 $140712 Annually

$95820 - $117312 Annually at the G04.2 level

$114900 - $140712 Annually at the G04.3 level

Additional Information :

#LI-Hybrid

Position Information

This is a Career Indefinite position open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory

• Included in 2026 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit  Clearance

  This position requires an active Department of Energy (DOE) Q-level clearance or active Top Secret clearance issued by another U.S. government agency at time of hire.  Also you must have the ability to obtain and maintain Sensitive Compartmented Information (SCI) access.  Please note that your current active Q or Top Secret clearance with DOE or another agency does not guarantee DOE SCI access approval; if you are denied access you may be subject to reinvestigation of your existing Q or Top Secret Clearance. 

  Pre-Employment Drug Test

  External applicant(s) selected for this position must pass a post-offer pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

  Wireless and Medical Devices

  Per the Department of Energy (DOE) Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession.  This includes but not limited to cell phones tablets fitness devices wireless headphones and other Bluetooth/wireless enabled devices.  

  If you use a medical device which pairs with a mobile device you must still follow the rules concerning the mobile device in individual sections within Limited Areas.  Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas Secure Space and Transit/Buffer Space within buildings.

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  A job related pre-placement medical examination may be required.

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  Remote Work :

  No

  
  

  Employment Type :

  Full-time