People Experience Advisor

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profile Job Location:

Chicago, IL - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Job Description

Are You Ready to Make It Happen at Mondelēz International

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work in Mondelēz International Digital Services coordinating your duties to support impeccable service this role you work with other employees to ensure that processes are adhered to and documented.

How you will contribute

When you receive a request that is pertinent to your area of responsibility you will review and co-ordinates activities to respond to that request communicating progress to clients and scheduling meetings as appropriate and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream addition you will manage the filing and storage of documentation ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third-party vendors ensure the accuracy and timeliness of data and produce and analyze reports as required and recommend and take action on opportunities for continuous improvement.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Operate as the point of contact for Time & Attendance Processes at the site; Establish SOPs and build T&A capabilities within site for managers to own and drive the process
  • Standardize local processes around Leave Management Time & Attendance and Absenteeism Management
  • Customize and drive PS capability needs for each unit and partner with local teams to drive Capability efforts for all audiences- Front Line Leaders People Managers as well as core team
  • Lead project governance for the site on PS Workstreams: implement changes train report weekly action completed. Act as a role model of Zero loss mindset and principles through effective coaching and development of the team.
  • Partner with business stakeholders to define Top Losses related to People Services for the site and develop a roadmap to drive down losses in each area
  • Lead and be Accountable to establish a strong Governance to Review and Control frequent issues at the site related to PS workstreams
  • Travel to MDLZ locations required based on project/ business needs
Key Competencies:
  • Data and Analytics- Proficient in working with various People data and metrics and deriving insights into trends and causalities to eliminate losses; High Proficiency in MS Excel
  • Root Cause Mindset- Ability to analyze problems down to the root cause and balance between immediate fixes and developing long term systemic solutions to frequently occuring problems
  • processes and enhance our capabilities.
  • Stakeholder Engagement- Ability to influence and engage all relevant stakeholders to identify key drivers and enroll in action plans
  • Design Thinking- Solving problems by prioritizing the consumers needs and driving an efficient Change Management approach to major interventions at the site
  • Other Competencies- Preferred experience with People Services platforms like Service Now Workday ADP and/or Time and Attendance Systems

Responsible for delivery of the following services:

  • ongoing onboarding

  • local learning delivery

  • time & attendance (plant)

  • local query resolution

  • hourly recruitment (plant outside NA)

PE Advisors in a non-shared service supported country and/or in a plant will be responsible for delivery of end to end HR services

  • Provides HR advice and guidance in relation to their BU empowered to use their judgement and business knowledge to pre-empt any HR concerns and proactively seek solutions

  • Supports documentation and implements local / country specific policies

  • Responsible for identifying service issues proposing improvements and supporting implementing changes

  • Supports the delivery of projects and initiatives within their country/BU

  • Responsible for Employee Relations support (where service not provided by SSC)

Job specific requirements:

  • Bachelors Degree preferred

  • 3 years Human Resource experience

  • Previous plant experience preferred

  • Strong MS Office Skills advanced Excel skills

  • Customer Service and/or Customer Experience experience

  • Ability to analyze data

Salary and Benefits:

The base salary range for this position is $69300 to $95315; the exact salary depends on several factors such as experience skills education and addition to base salary this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition Mondelez International offers the following benefits: health insurance wellness and family support programs life and disability insurance retirement savings plans paid leave programs education related programs paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here we produce our well-loved household favorites to provide our consumers with the right snack at the right moment made the right way. We have corporate offices sales manufacturing and distribution locations throughout the U.S. to ensure our iconic brandsincluding Oreo and Chips Ahoy! cookies Ritz Wheat Thins and Triscuit crackers and Swedish Fish and Sour Patch Kids confectionery products are close at hand for our consumers across the country.

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran status sexual orientation gender identity gender expression genetic information or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

For more information about your Federal rights please see; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Service Operations (Delivery)

Global Business Services

Required Experience:

Unclear Seniority

Job DescriptionAre You Ready to Make It Happen at Mondelēz InternationalJoin our Mission to Lead the Future of Snacking. Make It Matter.You work in Mondelēz International Digital Services coordinating your duties to support impeccable service this role you work with other employees to ensure that p...
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Key Skills

  • Channel Marketing
  • Accounting Tally
  • CSS
  • Corporate Risk Management
  • Hibernate
  • Brokerage

About Company

Company Logo

Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. ... View more

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