Lead, Workload Operations Nike Direct NA

WHO WE ARE LOOKING FOR

We are seeking a Lead Workload Operations to drive platform ownership program execution and crossfunctional alignment across Nike Direct North America Store Operations. This role will own key workload platforms including PASS Locker Room and the Retail Calendar while leading Workload Operations program enhancements AI program integration and Global/Geo partnership execution.

This individual will work highly crossfunctionally across the organization and serve as a critical thought partner to the Senior Manager supporting execution against the aligned Store Operations strategy. The ideal candidate brings strong operational rigor platform fluency and the ability to turn complex priorities into clear actionable work for stores.

WHAT YOU WILL WORK ON

As the Lead Workload Operations you will:

• Assist in managing platform governance and optimization for PASS Locker Room Airtable and the Retail Calendar
• Lead Workload Operations program enhancements and launches ensuring quality clarity and store readiness
• Drive AI program integration across Workload Operation platforms to improve workload efficiency and decisionmaking
• Support the Senior Manager in executing the aligned workload and operations strategy
• Coordinate and strengthen Global and Geo partnerships to ensure alignment consistency and scale
• Enable crossfunctional initiatives by translating strategy into clear workload plans and execution paths
• Create and maintain clear documentation tool guidance and operating norms to support platform adoption
• Manage multiple workstreams simultaneously while maintaining a sharp focus on Workload Operations priorities.

WHO YOU WILL WORK WITH

One of the great things about this position is the opportunity to work in deep partnership across the enterprise. You will collaborate closely with crossfunctional teams throughout Nike to deliver integrated storeready solutions. Partners will include:

• Brand Marketing
• Visual Merchandising
• Human Resources (HR)
• Learning and Development
• Technology
• Global Partners and Geos in Business Operations (Biz Ops)
• Analytics and Operations
• Global and Geo Store Operations teams

WHAT YOU BRING

• A passion for Athlete* Sport and Culture
• Bachelors degree required in a relevant or related field or any acceptable combination of education experience and training
• At least 2 years of project management experience
• Excellent interpersonal skills with dedication to fostering crossfunctional teamwork in a positive collaborative environment
• Retail experience preferred but not required
• A strong passion for operations and an understanding of program interdependencies
• A positive flexible mindset with the ability to adapt to changing business needs while maintaining creative quality
• Outstanding written communication time management and organizational skills
• Demonstrated ability to collaborate crossfunctionally
• Advanced proficiency with Microsoft Outlook Word Excel PowerPoint and Keynote
• Experience with project management tools such as Airtable Jira and Confluence
• Lasersharp focus with the ability to work quickly and efficiently under tight timelines
• Ability to travel occasionally as needed

If youre energized by platform ownership operational excellence and helping teams and stores work smarter wed love to have you on the team.

We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.