Wellness Concierge
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Find Your Shangri-La in Shangri-La.
Headquartered in Hong Kong SAR Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties wellness and lifestyle facilities.
Today the Group owns operates and manages 100 hotels under our family of five brands: Shangri-La Hotels & Resorts Shangri-La Signatures Kerry Hotels JEN by Shangri-La and Traders.
Luxury 5-Star Hotel in Hong Kong Island Shangri-La
About the Role
As a Wellness Concierge you will be managing guest appointments and providing essential support to ensure a smooth and elevated wellness experience in line with Shangri-Las service standards
Key Responsibilities
- Meet and greet customers with positive and friendly attitude from arrival through departure
- Perform check in for guests according to their scheduledappointments
- Provide detailed descriptions of wellness treatments packages services facility features and hours of operation
- Handle reception duties including cashiering class managementwalk-in/phone and online inquires complaints and other ad-hocduties
- Conduct inventory stock takes of equipment and merchandises monthly and whenrequired
- Assist and perform various demonstrations and events
About You
- Diploma or above in Hospitality Management or other related disciplines
- Relevant experience inluxury Hotels or Spa would be an advantage
- Customer-oriented individuals with strong interpersonal skills
- Good command of spoken EnglishCantonese and Putonghua
- Fresh graduates are welcomed
Why Join Us
- A workplace that values your passion and supports self-realization and personal growth.
- Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
- Competitive benefits recognition programs and colleague stay/travel perks that reward your contribution and dedication.
- Teams that promote inclusion and respect value diversity and foster a secure environment where everyone can thrive.
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
Key Skills
- Typing
- Athenahealth
- Assisted Living
- Computer Skills
- Microsoft Publisher
- Triage
- Health Coaching
- Workers' Compensation Law
- Case Management
- Benefits Administration
- Memory Care
- Word Processing
About Company
Book direct for offers and packages at the best rate guaranteed. Join Shangri-La Circle to enjoy exclusive member rates with more flexibility and privileges.
