Process Intern

An entry-level professional in the field of Engineering. Uses professional concepts to resolve problems of limited scope and complexity. Limited or no prior experience in this role.

• Data Collection and Analysis: Collate and analyze data using preset tools methods and formats. Involves working independently.
• Recommendations: Provide information and clarification on existing procedures processes and precedents.
• Improvement/Innovation: Implement improvements and provide feedback on them. Use change management systems and protocols to provide routine support services.
• Audit: Provide analytical support on audits while working within existing procedures.
• Knowledge Management System: Use the knowledge management system to access specific information.
• Business Requirements Identification: Support collection of business requirements using a variety of methods such as interviews document analysis and workflow analysis to express requirements clearly and succinctly.
• Feasibility Studies: Contribute to and support feasibility studies from a technological and organizational perspective and document findings.
• Contract Management: Carry out a range of contract management tasks.
• Product and Solution Development: Support others by carrying out a range of product development and engineering activities such as analyzing client situations or interpreting data.
• Policy Development and Implementation: Provide routine support services to others.
• Testing: Use product specifications to design test procedures and standards.
• Project Management: Support others by carrying out a range of project management activities.

• Decision Quality Makes good and timely decisions that keep the organization moving forward. For example knows when to act independently and when to escalate issues. Integrates various inputs decision criteria and trade-offs to make effective decisions. Typically makes good independent decisions.
• Manages Complexity Makes sense of complex high quantity and sometimes contradictory information to effectively solve problems. For example looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Action Oriented Takes on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm. For example takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
• Ensures Accountability Holds self and others accountable to meet commitments. For example accepts responsibility for own work both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example pays attention to others insights advice or instruction grasping the main elements. Promptly shares relevant information with the right amount of detail.
• Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. For example outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

• Perform Gap Analysis Works with full competence to conduct gap analysis between current and future states to identify components of the overall change strategy. Typically works without supervision and may provide technical guidance.
• Data Collection and Analysis Works with full competence to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works without supervision and may provide technical guidance.
• Review and Reporting Works with full competence to create reports and review reports created by others for various audiences as relevant in a lucid and effective manner keeping in mind the purpose of reports. Typically works without supervision and may provide technical guidance.
• Data Control Works with full competence to acquire organize protect and process data in order to fulfill business objectives. Typically works without supervision and may provide technical guidance.
• Requirements Elicitation and Facilitation Works with full competence to lead facilitated sessions for requirements elicitation focus groups and user acceptance testing. Typically works without supervision and may provide technical guidance.
• Business Requirements Analysis Works with full competence to express user needs in terms of business requirements identify current capability of the business to deliver conduct build or buy analyses and recommend preferred approach. Typically works without supervision and may provide technical guidance.
• Database Reporting Works with full competence to use database reporting tools and techniques. Typically works without supervision and may provide technical guidance.
• Business intelligence and data analysis Works with full competence to analyze and interpret large sets of data in order to identify patterns trends and insights that can inform decision-making and drive business growth. Typically works without supervision and may provide technical guidance.
• Analytical Process Techniques Works with full competence to apply appropriate analytical processes and procedures to support research schedules. Typically works without supervision and may provide technical guidance.
• Research Methods Works with full competence to apply appropriate method tools processes and software to execute research activities. Typically works without supervision and may provide technical guidance.
• Requirements Creation and Verification Works with full competence to create the rules for requirements and design quality perform verification activities and maintain quality control. Typically works without supervision and may provide technical guidance.
• Business Data Modeling Works with full competence to conduct activities to collect analyze diagram (model) and report information and data flow including state changes to help make strategic decisions achieve major goals and solve complex problems. Typically works without supervision and may provide technical guidance.
• Statistical Techniques Works with full competence to apply analytical skills and statistical methods for data collection review testing analysis and conclusion drawing with a solid understanding of probability theories data models and statistical software. Typically works without supervision and may provide technical guidance.
• Analyze Current State/AS-IS State Works with full competence to understand business context needs rules and architecture as well as organizational structure cultures capabilities and processes to document the current state of processes and the business. Typically works without supervision and may provide technical guidance.
• Define Product/Process Change Strategy Works with full competence to develop an effective change strategy based on gap analyses and enterprise readiness assessment results including transitions states and release plans. Typically works without supervision and may provide technical guidance.

• Bachelors Degree or Equivalent Level

• General Experience: Very limited work based experience (0 to 3 months)
• Managerial Experience: None

• Focus Preference for organization procedure and exactitude.
• Need for Achievement A tendency to work intensely to achieve and exceed difficult standards.
• Persistence A tendency toward passionate and steadfast pursuit of long-term goals in spite of obstacles discouragement or distraction.
• Composure The ability to stay calm and poised in stressful difficult or ambiguous situations.
• Adaptability Comfort with unanticipated changes of direction or approach.
• Confidence The degree to which a person is convinced that they control the course of events in their lives.
• Curiosity The extent to which a person is likely to tackle problems in a novel way see patterns in complex information and pursue deep understanding.
• Credibility The degree of consistency between a persons words and actions.
• Sociability The natural inclination to engage with and interact with others.
• Optimism The degree to which people are comfortable with themselves and positive about life.
• Openness to Differences A desire to consider and explore differences in perspective thought and experience of persons from a variety of backgrounds.
• Situational Self-Awareness The ability to stay attuned to ones own experiences motivations and reactions in the present moment.
• Empathy Being attuned to others feelingsmotivations and concerns.
• Tolerance of Ambiguity Comfort with uncertain vague or contradictory information that prevents a clear understanding or direction.
• Assertiveness The degree to which people enjoy taking charge and directing others.
• Humility The degree to which a person is seen as courteous free from self-absorption and easy to get along with.
• Influence The ability to motivate and persuade others.
• Affiliation A preference for aligning with a larger team or organization toward a common goal.
• Trust An expectation of honesty and forthrightness on the part of oneself and others.
• Risk-Taking A willingness to take a stand or take chances based on limited information.