Performance Operations Specialist

We are EDP a global energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030 leading the energy transition. With more than 13000 employees around the world we are committed to using our energy and heart to drive a better tomorrow.

The Talent Development area within EDP GBS is looking to recruit a Performance Operations Specialist.

What you will do:

• Execute administrative and operational activities in the system related to performance processes namely performance evaluation and talent management.
• Manage analyse and resolve internal client requests submitted within the scope of Performance processes ensuring compliance with the defined SLAs.
• Monitor report and follow up on system incidents ensuring proper routing and timely resolution.
• Analyse system compliance with defined processes identifying gaps risks and improvement opportunities.
• Identify propose and implement optimisation and continuous improvement initiatives focusing on activity automation operational simplification and an improved client experience.
• Ensure implemented processes are clear properly documented and that rules are understood by different users.
• Participate in projects related to performance and talent processes ensuring follow-up across different phases and deliverables.
• Prepare develop and present supporting materials (namely presentations and reports) within the scope of projects and initiatives related to performance processes.
• Lead and ensure follow-up rituals with internal clients and stakeholders (follow-up meetings committees checkpoints) ensuring alignment effective communication and tracking of decisions.
• Act as a point of contact between internal teams business areas and stakeholders promoting effective collaboration.

Employment type: Full-Time

Work site: Hybrid

What are we looking for:

• Bachelors degree in business & management or other relevant fields for the role.
• 26 years of professional experience in similar roles preferably within HR operations performance management or talent management processes.
• Experience supporting operational and administrative activities in HR systems related to employee development and talent initiatives.
• Skilled in managing stakeholder requests and ensuring service levels and timely issue resolution.
• Strong focus on process improvement automation and operational simplification.
• Experience participating in cross-functional projects supporting deliverables and stakeholder alignment.
• Ability to ensure clear documentation effective communication and collaboration across teams.
• Strong proficiency in English (written and spoken).

More than academic knowledge and technical skills we are looking for ambitious people who are enthusiastic about the future and who bring human skills aligned with our purpose.

Equal opportunities for all

Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people and we are committed to fostering a sense of belonging for each person who is part of the EDP group.

Need more reasonsto apply

As a top employer we:

• Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making;
• Respect and value each person providing a flexible healthy and inclusive workplace with a range of attractive benefits;
• Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;

Our efforts have resulted in several distinctions over time highlighting the EDP groups strong positioning and its dedication and commitment to attracting and retaining the best talent:

• Top employer certification by Top Employers Institute
• Part of the Bloomberg Gender-Equality Index
• Global certification as a family-responsible company by Fundación Másfamília
• Top 100 Workplaces by Houston Chronicle

Discover our tips to enhance your performance during the recruitment process and apply until 09/03/2026 if you think you are the right fit for this opportunity.