Work & Life HR Specialist with Dutch language
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description
What you need to know about our team:
My Work and Life team part of our People Services HR Shared Service Center (SSC) delivers essential HR administration across the employee lifecycle. We collaborate closely with the business and other People Services workstreams to uphold HR policies ensure seamless service delivery and foster a culture of continuous improvement and operational excellence.
Key Responsibilities
- Execute HR processes in strict accordance with Standard Operating Procedures (SOPs) and corporate policies.
- Maintain expert knowledge of systems (Workday ServiceNow) to provide timely highquality service.
- Act as the primary point of contact for general and specialized HR inquiries delivering clear and accurate solutions.
- Perform data updates and system transactions when selfservice is unavailable ensuring full SOP compliance.
- Research and analyze employee queries to drive effective resolutions.
- Manage personal data in line with GDPR and internal audit requirements including secure deletion of sensitive records.
- Cultivate strong partnerships with key stakeholdersPeople Leads Talent Acquisition People Experience My Pay and My Rewards.
- Collaborate flexibly across SSC teams to address volume fluctuations case complexity and timezone differences.
- Partner with your manager to design and implement process enhancements that elevate the employee experience.
- Proactively identify operational gaps propose solutions and drive continuous followthrough.
SubjectMatter Expertise
- Independently handle confidential or highcomplexity cases with discretion.
- Onboard train and mentor new W&L HR Advisors tracking their progress against development plans.
- Ensure full compliance with all policy requirements in every transaction.
- Conduct internal audits and controls share findings with colleagues and escalate critical issues.
- Act as Key / Super User Position or PromotioninPlace Specialist in designated HR systems.
- Support team projects by providing guidance and subjectmatter expertise.
What You Will Bring
- Proven criticalthinking and problemsolving skills.
- A growthoriented mindset with a strong eagerness to learn.
- Genuine enthusiasm for working with people and building positive longterm relationships.
- Exceptional attention to detail and commitment to customer centricity.
- Resilience in a fastpaced multicultural environment.
- Practical experience with casemanagement systems (ServiceNow Workday).
- Fluent English and Dutch at B2C1 level - French language is a plus.
***Previous HR customer service or administrative experience in an SSC/BPO setup is a plus.
More about this role
Job specific requirements:
3 days/week at the office
Relocation Support Available
Business Unit Summary
We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation or preference gender identity national origin disability status protected veteran status or any other characteristic protected by law.
Excited to grow your career
We value our talented employees and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS PLEASE CONTACT THE RECRUITER
Job Type
RegularService Operations (Delivery)Global Business ServicesRequired Experience:
IC
Key Skills
- Employee Relations
- Typing
- Succession Planning
- Human Resources Management
- Military Experience
- Case Management
- Benefits Administration
- HRIS
- Payroll
- ADP
- Human Resources
- Leadership Experience
About Company
Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. ... View more
