Senior Assistant (Facility Management and Planning)

Who we are:

For more than 70 years NATOs mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency a team of 3000 civilian and military staff in 29 locations throughout Europe North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations protect NATOs airspace make data-driven decisions defend against cyber-attacks secure NATO networks and maintain superiority in space. This is all possible because of our greatest force: our people. To keep this edge we aim to hire train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in Oeiras Portugal you will join the Agency as we embark on a journey to transform our IT services to support NATOs Digital Endeavour. You will join the Facility Management and Planning branch of Chief Information Office which is responsible for ensuring appropriate adequate and operational facilities are provided in a cost-effective manner across NCIA locations. This includes the effective development integration and management of building and facility processes overseeing technical installations and managing essential support functions.

We are searching for a driven and enthusiastic Senior Assistant (Facility Management and Planning) who will take on the following roles and responsibilities:

• Support the effective operations of buildings and facilities ensuring compliance and safety.

• Plan and execute preventive and corrective maintenance activities.

• Manage vendor-provided services (hard and soft e.g. maintenance catering).

• Place and track purchase orders and deliverables to ensure project and schedule compliance.

• Conduct inspections to identify maintenance needs and oversee repairs and upgrades.

• Develop and implement preventative maintenance programs to ensure system longevity.

• Execute infrastructure upgrades and space planning initiatives.

For a full list of duties please review the job description on the NCI Agency career site. Please note that the post is vacant as of 1 December 2026.

About you:

The valuable knowledge and experience that you bring to this role are:

• Higher vocational training in a relevant discipline with 2 years of post-related experience or a secondary educational qualification with 4 years of post-related experience.

• Hands-on general maintenance experience with building systems including HVAC maintenance fire safety systems security and lighting systems.

• Knowledge of preventative maintenance processes (scheduled inspections maintenance records).

• Familiarity with building codes and standards.

• Fluency in English both written and spoken.

Desirable qualifications:

• Familiarity with NATO responsibilities and organization.

• Repair and maintenance of technical installations.

• Knowledge of building electromechanical systems.

• Portuguese language skills.

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history.

• A 5-year contract with a competitive tax-free salary and household and childrens allowances.

• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave.

• Excellent private health insurance scheme.

• Generous annual leave of 30 days plus official holidays.

• NATO Pension Scheme.

• Development programs such as professional training well-being and more.

To learn more about NCI Agency and our work please visit our website.

The NCI Agency prides itself on being an equal-opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender gender identity race ethnic or cultural origin age religion sexual orientation and physical or neurocognitive ability.

Additional details on the conditions of application can be found via the NCI Agency career site.