Gestionnaire des Communications Communications Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Gestionnaire des Communications JLL

Ce que ce poste implique :

Le Gestionnaire des Communications joue un rôle stratégique essentiel dans la coordination des communications entre nos équipes et nos clients. Dans ce poste à haute visibilité et au rythme soutenu vous concevrez et piloterez des stratégies de communication innovantes tout en appuyant les initiatives de direction. Votre réussite reposera sur des compétences organisationnelles dexception une maîtrise parfaite de la communication écrite et orale ainsi quune aptitude remarquable à cultiver des relations clients durables. Ce poste contribue directement à latteinte des objectifs stratégiques de JLL en garantissant une communication cohérente et de calibre professionnel qui consolide nos partenariats clients et optimise la performance des équipes.

À quoi ressembleront vos tâches quotidiennes :

• Diriger les communications vers léquipe et le client établir des processus et incorporer la participation de léquipe

• Collaborer avec les équipes commerciales afin dassurer la cohérence des messages et lalignement avec les stratégies fondamentales

• Promouvoir les nouvelles de lentreprise auprès de léquipe et les nouvelles de léquipe auprès de lentreprise

• Soutenir les communications clients avec un accent sur le service à la clientèle de haute qualité

• Maintenir des modèles standard et utiliser des plateformes numériques pour la distribution de contenu

• Assister aux réunions déquipe et aux événements y compris les réunions générales et les événements dappréciation client

• Développer du contenu axé sur le client en utilisant des plateformes numériques et collaborer sur les formats de rapport

Qualifications requises :

• Baccalauréat en communications journalisme commerce ou domaine connexe avec compétences rédactionnelles supérieures démontrées

• Maîtrise exceptionnelle de la communication verbale et écrite incluant lédition professionnelle et les présentations dimpact

• Autonomie confirmée avec expertise avancée en gestion de projets complexes et planification stratégique

• Compétence technique approfondie en Microsoft Office Suite SharePoint et logiciels de publication professionnelle (InDesign Canva etc.)

• Aptitude démontrée à collaborer efficacement en équipes multidisciplinaires et à interagir avec tous les échelons organisationnels incluant la haute direction et les clients stratégiques

• Agilité professionnelle et capacité dadaptation reconnue dans des environnements dynamiques à haute performance

Qualifications préférées :

• 3 à 5 années dexpérience progressive dans les services immobiliers commerciaux les communications dentreprise ou la rédaction stratégique

• Compétences en design graphique et maîtrise doutils de création visuelle (Adobe Creative Suite Canva Pro ou équivalents)

• Esprit créatif et innovation démontrée dans la transformation de concepts complexes en messages percutants et accessibles

• Discernement professionnel pour évaluer et adapter le contenu selon les audiences (communications internes vs. externes confidentialité client)

• Expérience confirmée en coordination avec les équipes Communications corporatives et en gestion des relations avec les départements Communication des clients stratégiques

*Interactions orales et/ou écrites avec des locataires ou partenaires externes basés à lextérieur du Québec (par exemple fournisseurs de services cabinets davocats pairs banquiers firmes de courtage firmes danalyse de crédit agences de crédits clientèle non-francophone etc.)

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Communications Manager JLL

What this job involves:

The Communications Manager is a key enabling role for our client and account team this highly visible fast-paced position youll develop and manage various communication tools while supporting leadership initiatives. Success requires exceptional organizational abilities strong written and verbal communication skills and a talent for building client relationships while managing multiple priorities simultaneously. This role contributes directly to JLLs business objectives by ensuring consistent professional communications that strengthen client relationships and support team effectiveness.

What your day-to-day will look like:

• Leading account communications to both team and client establishing processes and incorporating team involvement

• Collaborating with business teams to ensure messaging consistency and alignment with core strategies

• Advocating for firm news to the team and team news to the firm

• Supporting client communications with a high customer service focus

• Maintaining standard templates and utilizing digital platforms for content distribution

• Assisting with team meetings and events including All Hands meetings and client appreciation events

• Developing client-focused content using digital platforms and collaborating on reporting formats

Required Qualifications:

• Bachelors Degree in Communications Journalism or Business with superior writing skills

• Excellent verbal and written communication editing and presentation abilities

• Self-starter with strong project management and schedule management skills

• Proficiency in Microsoft Office applications SharePoint and desktop publishing programs

• Ability to work effectively in cross-functional groups and with all levels of employees and clients

• Adaptability to work in a fast-paced environment

Preferred Qualifications:

• 3-5 years of experience in real estate services or business communications/writing

• Graphic design experience

• Creative thinking with demonstrated success in translating concepts into clear communications

• Understanding of appropriateness of information for client and internal account use

• Experience acting as liaison with firm-wide Communications Managers and client Corporate Communication Departments

*Oral and/or written interactions with tenants or external partners based outside Quebec (for example service providers law firms peers bankers brokerage firms credit analysis firms credit agencies non-French-speaking clients etc.)

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.