flex Senior Financial Systems Analyst
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Job Location:
Bethesda, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a temporary position.
TheSeniorAnalystDeployment Support Resource FABSwillplay a critical role in supporting the successful deployment of The Power of M transformation Power of M is a multi-year effort to transform Marriotts technology and business process ecosystem evolving it to deliver on our vision to become the worlds favorite travel company.
TheSeniorAnalystDeployment Support Resource FABSwill act as a key contributor during each deployment wave and cutover event serving asa resolutionspecialist for issues and willbe responsible forprovidingboth functional and technicalassistancefor Marriotts financial applications such as the General Ledger Financial Reporting Planning and related financial mapping toolsresolving tickets assigned tothe FABSServiceNow support groupleveragingdeep knowledge of the teams systems processes and tools. Deployment support resources will collaborate closely with the Global Command Center Service Desk and other support tiers to ensuretimelyand effective resolution of issues during live deployment windows and stabilization periods.
Expected Contributions
- Monitor and resolve tickets assigned toFABSServiceNow support group ensuringtimelytriage and resolution.
- Participate in configuration and master data maintenance activities (e.g. hierarchies trees and run controls etc.).
- Work collaboratively and directly with the business and technical support teams to understand and translate business needs and developappropriate solutions.
- Contribute to the documentation of known issues workarounds and updates to knowledge articles or job aids for FABS supported applications.
- Support validation and testing of issue resolution where needed working with impacted hotel or business stakeholders asappropriate.
- Participate as needed in support calls wave readiness reviews and cutover planning sessions.
- Logaccurateticket notes resolution steps and time-to-close details in ServiceNow for issue tracking and reporting purposes.
- Participate in the analysis developmenttestand implementation of new configuration specifications to align with business requirements.
- Execute the more complex elements of day-to-day application production support systemmaintenanceand configuration activities (e.g. batch process administration and monitoring; metadata activities tier 2 or 3 end-user support).
- Develop and/or send out ongoing communications to usersregardingprocess and system operation.
- Contribute as needed for FABS supported systems enhancements and upgrades.
- Implement process improvements.
- Performs other duties as assigned to meet business needs.
Education and Experience
- 4-year degree preferred from an accredited university or equivalent combination of education and experience.
- 2 years of relevant professional experience intechnology support operations businesssystemsorrelated discipline preferreddemonstratingprogressive career growth and pattern of exceptional performance.
- Experienceworkingwith ServiceNowin a ticketing or incident management environment.
- Ability to troubleshoot analyze and communicate issue details clearly in real time.
- Proven leadership experience with end-user service support with a global scope.
- Prior experienceparticipatingin large-scale deployment rollout or cutover events.
- Knowledgeof Marriottsfinancialbusinessprocesses / hotelfinanceoperations.
- Excellent project management skills withabilityto independently manage multiple projects.
- Ability to effectively persuade and motivate stakeholders and team members to achieve project goals andobjectives.
- Strong presentation facilitation and stakeholder communication skills
- Experience withPeopleSoft GL/EPM or Hyperion tools is preferred.
- Strong qualitative and quantitative analytical skills; ability to take large volumes of complex information and present it in a clear and concise manner.
- Operate with a collaborative mindset to ensure that key stakeholders are consideredbuildsrelationships toleverageinformation and insights;communicateswell with stakeholders; openly shares and does not withhold information.
- Strong interpersonal skills; able tomaintaineffective relationships both internally and externally with a broad group of stakeholderstofoster trust.
- Ability to work effectively in a collaborative work environment.
- Communicates effectively both orally and in writing; listens to others and effectivelycomprehendsinformation.
- Responsive; able to integrate and balance priorities workactivitiesand resources for the benefit of multiple key stakeholders.
- Results oriented; able to work both independently and as part of a team.
- Supports change within the organization.
LOCATION
- This position will be based at MI Corporate Headquarters.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior IC
Key Skills
- Cognos
- Forecasting
- Hyperion
- Financial Concepts
- Pivot tables
- Accounting
- Analysis Skills
- Microsoft Excel
- Financial Analysis
- Financial Modeling
- Budgeting
- Financial Planning
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
