Location: Cape Town

For our new created Org-structure in South Africa were seeking Kitroom Coordinators within our Loan Kit Operations team for our site in Cape Town (South Africa). In this role youll play a pivotal role in the end-to-end return inspection assembly replenishment and shipment of customer loan kits across short-term consignments demonstrations education and long-term consignments. Youll ensure our kits are complete compliant and ready for patient-impacting procedures while supporting continuous improvement throughput and best-in-class customer experience.

What you will do:

• You will own and execute activities across the full kit lifecycle from receiving and inspection to assembly replenishment shipment and decommission.

• Managing daily workload report progress across stakeholders (Asset Customer Service Sales Marketing Commercial) and helping driving kit performance accuracy and on-time delivery using Lean/Continuous Improvement tools.

• On a daily basis youll receive categorize and organize returned kits according to franchise and instrument/implant type.

• Inspect sterile and nonsterile kits for tray accuracy and complete documentation promptly escalating any urgent issues or discrepancies.

• Pick and prepare kits for shipment in priority order (sameday international remaining) ensuring accuracy correct paperwork and close coordination with the warehouse team.

• Conduct physical quality checks of instruments and implants support complaint and nonconformance investigations and generate accurate billing information for invoicing.

• Replenish incomplete kits seal/wrap kits for shipment process SaleorReturn items and complete put away tasks.

• Assemble kits according to BOM (Bill of Materials) for loaner longterm consignment demo and education use; ensure correct storage and readiness for dispatch.

• Manage kit lifecycle activities in ERP including builds shipments returns inspections decommissioning conversions RFID (Radio Frequency Identification) updates and handling of exceptions (late/lost deliveries repairs defective items missing parts quality returns).

What you need :

Required:

• Matric

• 3 years of experience in Logistics/Warehouse Operations; ideally within MedTech Pharma or other regulated environments.

• Strong communication skills with proficiency in English.

• Strong computer skills including Microsoft Office.

• Understanding of operations and general Logistics processes.

• Ability to prioritize and to work independently in a fastpaced customerfocused environment.

• Commitment to compliance ethical behavior and reliable time management; flexibility with rotational shifts and call out.

• Passionate about medical technology driven to achieve goals and deliver excellent customer service.

• Empathy accountability and commitment to understanding customer needs and contributing to better healthcare.

Preferred:

• NQF5 (or studying towards a diploma or degree).

• Advanced degree (College/University).

• Experience with kit receiving replenishment and outbound operations.

• Experience in inspecting manufactured goods or assembling instrumentation.

• Handson ERP experience for kit lifecycle and inventory processes.

• Exposure to dimensional/electrical inspection of assemblies.

• Ability to read/interpret prints and BOMs.

• Familiarity with Lean/CI 6S RFID and automated/robotic inspection tools.

Please note:
In this role you will report to the local Kitroom Supervisor.

We are looking to hire multiple candidates for this position; we have 8 openings available for the same role in Cape Town