Role summary
As a Customer Success Intern you will work alongside our customer Success team to support customer engagement. Youll gain hands-on experience in onboarding adoption retention and expansionthe full lifecycle of a customer relationship. This role is designed for empathetic proactive learners who are passionate about helping customers succeed and want to build a career in customer-centric revenue-impacting roles.
Shenzhen
On-site
Part-time
What youll do
- Assist CSMs team in facilitating offline workshops salons events etc;
- Support to internal escalating technical issues when needed.
- Assist in tracking upcoming outreach campaigns.
- Prepare business review (QBR) materials and note-taking
- Support the creation of customer success collateral: playbooks guides and best practice documentation.
Who you are -
- Pursuing Bachelors degree in Business Administration Marketing Communications International Business or a related field and to graduate before September 2027
- Excellent organizational skillsand a keen eye for detail. You take pride in accuracy and creating order.
- Strong written and verbal communication skillsin English. Cross-cultural sensitivity; international experience or additional language skills are a plus.
- Basic proficiency in Microsoft Office/Google Workspace(especially Excel/Sheets and PowerPoint/Slides).
- A proactive can-do attitudeand a willingness to take on various administrative tasks to support the team.
- Interest in sales technology and international and eagerness to learn are essential.
- Available to start immediately for year-round internship.
#LI-SL1
Required Experience:
Intern
Role summary As a Customer Success Intern you will work alongside our customer Success team to support customer engagement. Youll gain hands-on experience in onboarding adoption retention and expansionthe full lifecycle of a customer relationship. This role is designed for empathetic proactive learn...
Role summary
As a Customer Success Intern you will work alongside our customer Success team to support customer engagement. Youll gain hands-on experience in onboarding adoption retention and expansionthe full lifecycle of a customer relationship. This role is designed for empathetic proactive learners who are passionate about helping customers succeed and want to build a career in customer-centric revenue-impacting roles.
Shenzhen
On-site
Part-time
What youll do
- Assist CSMs team in facilitating offline workshops salons events etc;
- Support to internal escalating technical issues when needed.
- Assist in tracking upcoming outreach campaigns.
- Prepare business review (QBR) materials and note-taking
- Support the creation of customer success collateral: playbooks guides and best practice documentation.
Who you are -
- Pursuing Bachelors degree in Business Administration Marketing Communications International Business or a related field and to graduate before September 2027
- Excellent organizational skillsand a keen eye for detail. You take pride in accuracy and creating order.
- Strong written and verbal communication skillsin English. Cross-cultural sensitivity; international experience or additional language skills are a plus.
- Basic proficiency in Microsoft Office/Google Workspace(especially Excel/Sheets and PowerPoint/Slides).
- A proactive can-do attitudeand a willingness to take on various administrative tasks to support the team.
- Interest in sales technology and international and eagerness to learn are essential.
- Available to start immediately for year-round internship.
#LI-SL1
Required Experience:
Intern
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