Customer Success Intern

Payoneer

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profile Job Location:

Shenzhen - China

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Role summary

As a Customer Success Intern you will work alongside our customer Success team to support customer engagement. Youll gain hands-on experience in onboarding adoption retention and expansionthe full lifecycle of a customer relationship. This role is designed for empathetic proactive learners who are passionate about helping customers succeed and want to build a career in customer-centric revenue-impacting roles.

Shenzhen
On-site
Part-time

What youll do

  • Assist CSMs team in facilitating offline workshops salons events etc;
  • Support to internal escalating technical issues when needed.
  • Assist in tracking upcoming outreach campaigns.
  • Prepare business review (QBR) materials and note-taking
  • Support the creation of customer success collateral: playbooks guides and best practice documentation.

Who you are -

  • Pursuing Bachelors degree in Business Administration Marketing Communications International Business or a related field and to graduate before September 2027
  • Excellent organizational skillsand a keen eye for detail. You take pride in accuracy and creating order.
  • Strong written and verbal communication skillsin English. Cross-cultural sensitivity; international experience or additional language skills are a plus.
  • Basic proficiency in Microsoft Office/Google Workspace(especially Excel/Sheets and PowerPoint/Slides).
  • A proactive can-do attitudeand a willingness to take on various administrative tasks to support the team.
  • Interest in sales technology and international and eagerness to learn are essential.
  • Available to start immediately for year-round internship.

#LI-SL1


Required Experience:

Intern

Role summary As a Customer Success Intern you will work alongside our customer Success team to support customer engagement. Youll gain hands-on experience in onboarding adoption retention and expansionthe full lifecycle of a customer relationship. This role is designed for empathetic proactive learn...
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Key Skills

  • Campaigns
  • Abinitio
  • AutoCAD 3D
  • Hardware & Networking
  • Customer Support
  • Arabic

About Company

Company Logo

In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more

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