Customer Success Intern
Job Summary
Role summary
As a Customer Success Intern you will work alongside our customer Success team to support customer engagement. Youll gain hands-on experience in onboarding adoption retention and expansionthe full lifecycle of a customer relationship. This role is designed for empathetic proactive learners who are passionate about helping customers succeed and want to build a career in customer-centric revenue-impacting roles.
Shenzhen
On-site
Part-time
What youll do
- Assist CSMs team in facilitating offline workshops salons events etc;
- Support to internal escalating technical issues when needed.
- Assist in tracking upcoming outreach campaigns.
- Prepare business review (QBR) materials and note-taking
- Support the creation of customer success collateral: playbooks guides and best practice documentation.
Who you are -
- Pursuing Bachelors degree in Business Administration Marketing Communications International Business or a related field and to graduate before September 2027
- Excellent organizational skillsand a keen eye for detail. You take pride in accuracy and creating order.
- Strong written and verbal communication skillsin English. Cross-cultural sensitivity; international experience or additional language skills are a plus.
- Basic proficiency in Microsoft Office/Google Workspace(especially Excel/Sheets and PowerPoint/Slides).
- A proactive can-do attitudeand a willingness to take on various administrative tasks to support the team.
- Interest in sales technology and international and eagerness to learn are essential.
- Available to start immediately for year-round internship.
#LI-SL1
Required Experience:
Intern
About Company
In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more