Marketplace Operations Intern
Job Summary
Marketplace Operations Intern
Role Summary- As a Marketplace Operations Intern at Payoneer you will gain hands-on exposure to cross-border eCommerce platforms global marketplaces and industry policy trends. Through daily operational work and data-driven tasks you will build a solid understanding of marketplace operations seller onboarding processes and cross-border fintech solutionswhile strengthening your analytical thinking execution skills and problem-solving abilities.
Location: Shanghai
On-site
Part-time
What youll do
- Support Green Channel daily operations
- Collect organize and summarize operational and business data
- Ensure data accuracy completeness and timeliness
- Data analysis & reporting
- Use SQL for basic data extraction query and data set generation to meet daily operational data analysis needs; learn to use BI tools for data visualization and simple data analysis report building. Conduct preliminary data analysis based on business data to support daily operational decision-making and efficiency optimization.
- Create PPT materials for business updates operational summaries and internal reports
- Maintain clear documentation and filing of operational materials
- Marketplace application coordination
- Assist with seller onboarding and marketplace application processes
- Respond to basic inquiries with patience and professionalism
- Understand seller needs and support issue resolution efficiently
- Process optimization & industry awareness
- Track Green Channel business progress and marketplace dynamics
- Stay informed on cross-border eCommerce and platform trends
- Proactively identify small improvements to enhance operational efficiency
Who you are
- Education & availability
- Currently pursuing a Bachelors or Masters degree
- Able to work at least 3 days per week (5 days preferred)
- Data & tools proficiency
- Basic mastery of SQL for data extraction query and simple data analysis; familiarity with common BI tools (e.g. Power BI) is a plus with the ability to use data tools to present and analyze business with relevant business operation ordata analysis internship experience will be given priority.
- Solid PPT skills for structured and clear presentations
- Strong ability to organize summarize and manage documents
- Language skills
- Good English reading and writing skills
- Able to handle English business documents and basic communication
- Work mindset & learning ability
- Proactive responsible and detail-oriented
- Strong self-learning ability and curiosity about new topics
- Comfortable handling multiple tasks in a fast-paced environment
- Communication & teamwork
- Strong empathy and listening skills
- Good communication and coordination ability
- Collaborative team player with a service-oriented mindset
- Interest & experience (preferred)
- Strong interest in cross-border eCommerce and fintech
- Prior internship experience in operations data analysis or business support is a plus
Required Experience:
Intern
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic
About Company
In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more