Program Assistant Cipriano Centre Regular Full-Time

Sunnybrook Health Sciences Centre

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Specialized Geriatric Services has an exciting opportunity for a Program Assistant in the Peter Cipriano Centre for Seniors Health. The Program Assistant plays a pivotal role in supporting the Centres functions and initiatives within the department and referral intake process.

Summary of Duties:

Provide advanced program assistance to the department of Specialized Geriatric Services (SGS)
Responsible for incoming calls to the intake office email and faxes; directing inquiries to the appropriate team member.
Primary point of contact for all referrals coming to the department.
Screens SGS referrals and works with Clinical team.
Registers and updates patient information.
Coordinates service providers for office maintenance repairs and other related tasks.
Coordinates and distributes internal communications announcements updates meeting scheduling and prepares meeting minutes. Collects analyzes and prepares reports.
Liaises with community partners and serves as a link between the community and clinical team.
Supports onboarding of new hires and organizes staff engagement initiatives.
Prepares timesheets and corrections for payroll.
Other administrative duties as required.

Qualifications/Skills:

Completion of Medical Office Administration program or equivalent.
A minimum of two years of related experience in a health care setting.
Ability to type 45 - 60 WPM or keyboarding at 106 net strokes per minute.
Demonstrated excellence in customer service and experience interacting effectively with a wide range of professional staff and displays patient focused care behavior.
Advanced proficiency with Microsoft 365 Suite including Word Outlook Excel PowerPoint Adobe Acrobat Zoom Visio survey tools and familiarity with VHS QuadraMed Oscar and Sunnycare.
Previous experience with staff payroll software such as Dimensions preferred.
Strong communication and interpersonal skills with demonstrated experience handling sensitive issues and confidential information.
Superior time management organizational skills accuracy and attention to detail.
Demonstrated independence and comfort in taking initiative on resolving issues within scope of responsibility.
Ability to work independently and as part of a team demonstrating a proactive and collaborative approach.
Evidence of good attendance a satisfactory performance history and a discipline-free record required.
Enjoys working with older adult patient population.

We thank all applicants for their interest. However only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.

Required Experience:

Junior IC

Summary of Duties:

Provide advanced program assistance to the department of Specialized Geriatric Services (SGS)
Responsible for incoming calls to the intake office email and faxes; directing inquiries to the appropriate team member.
Primary point of contact for all referrals coming to the department.
Screens SGS referrals and works with Clinical team.
Registers and updates patient information.
Coordinates service providers for office maintenance repairs and other related tasks.
Coordinates and distributes internal communications announcements updates meeting scheduling and prepares meeting minutes. Collects analyzes and prepares reports.
Liaises with community partners and serves as a link between the community and clinical team.
Supports onboarding of new hires and organizes staff engagement initiatives.
Prepares timesheets and corrections for payroll.
Other administrative duties as required.

Qualifications/Skills:

Completion of Medical Office Administration program or equivalent.
A minimum of two years of related experience in a health care setting.
Ability to type 45 - 60 WPM or keyboarding at 106 net strokes per minute.
Demonstrated excellence in customer service and experience interacting effectively with a wide range of professional staff and displays patient focused care behavior.
Advanced proficiency with Microsoft 365 Suite including Word Outlook Excel PowerPoint Adobe Acrobat Zoom Visio survey tools and familiarity with VHS QuadraMed Oscar and Sunnycare.
Previous experience with staff payroll software such as Dimensions preferred.
Strong communication and interpersonal skills with demonstrated experience handling sensitive issues and confidential information.
Superior time management organizational skills accuracy and attention to detail.
Demonstrated independence and comfort in taking initiative on resolving issues within scope of responsibility.
Ability to work independently and as part of a team demonstrating a proactive and collaborative approach.
Evidence of good attendance a satisfactory performance history and a discipline-free record required.
Enjoys working with older adult patient population.

We thank all applicants for their interest. However only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.

Required Experience:

Junior IC