Customer Service Representative – On-Site
Share
Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative (German English) On-Site Umhlanga South Africa
Location: Umhlanga (Durban area) South Africa
Work Model: On-Site
Start Dates:
-
30 April 2026
-
30 June 2026
-
31 August 2026
-
31 October 2026
Salary: R20000 R25000 per month Benefits
About the Role
We are looking for German-speaking Customer Service Representatives to join an international team in Umhlanga.
This role involves supporting customers in a 24/7 operational environment delivering high-quality service and ensuring customer satisfaction.
Working Schedule
-
24/7 rotating shifts
-
Flexibility required for night shifts weekends and public holidays
Responsibilities
-
Provide customer support via phone email and chat
-
Handle inquiries complaints and service-related issues
-
Ensure accurate documentation of cases
-
Maintain service quality and performance standards
-
Deliver a positive and professional customer experience
Requirements
-
Fluent German (C1C2)
-
Good command of English (B2)
-
Matric / Grade 12 qualification (mandatory)
-
Strong communication and problem-solving skills
-
Willingness to work rotational 24/7 shifts
Relocation Support
-
1x local flight to Durban prior to start date
-
20 nights of accommodation covered (at a location selected by the company)
Whats Offered
-
Competitive monthly salary: R20000 R25000
-
Relocation support package
-
International work environment
-
Career growth opportunities
If you are customer-focused and ready for an exciting international opportunity in South Africa this could be your next career move!
