Customer Service Representative – On-Site
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Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative (German English) On-Site Umhlanga South Africa
Location: Umhlanga (Durban area) South Africa
Work Model: On-Site
Start Dates:
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30 April 2026
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30 June 2026
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31 August 2026
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31 October 2026
Salary: R20000 R25000 per month Benefits
About the Role
We are looking for German-speaking Customer Service Representatives to join an international team in Umhlanga.
This role involves supporting customers in a 24/7 operational environment delivering high-quality service and ensuring customer satisfaction.
Working Schedule
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24/7 rotating shifts
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Flexibility required for night shifts weekends and public holidays
Responsibilities
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Provide customer support via phone email and chat
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Handle inquiries complaints and service-related issues
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Ensure accurate documentation of cases
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Maintain service quality and performance standards
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Deliver a positive and professional customer experience
Requirements
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Fluent German (C1C2)
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Good command of English (B2)
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Matric / Grade 12 qualification (mandatory)
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Strong communication and problem-solving skills
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Willingness to work rotational 24/7 shifts
Relocation Support
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1x local flight to Durban prior to start date
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20 nights of accommodation covered (at a location selected by the company)
Whats Offered
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Competitive monthly salary: R20000 R25000
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Relocation support package
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International work environment
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Career growth opportunities
If you are customer-focused and ready for an exciting international opportunity in South Africa this could be your next career move!
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
