COMPANY OVERVIEW
Marine Chevrolet means uncompromising quality in automotive merchandising and its been that way since 1946! As the Dealership has matured it has met a lasting success as a BUSINESS THAT CARES about its customers and employees and boasts a strong reputation as EASTERN CAROLINAS TRUCK CAPITAL. We do business in a way that makes folks want to come back and do business again! That means being extra friendly being extra helpful and treating our customers with the respect they deserve. We are now celebrating 78 years of service.
CORE FOCUS
We want to grow a great company with big people and WOW results that optimizes processes that maximize automotive opportunities.
CORE VALUES
Do the right thing Embrace a competitive spirit WOW! Finish
POSITION SUMMARY
Marine Chevrolet Company is looking for an enthusiastic person to fill a customer service role. If you are passionate about putting the customer first and creating a five-star experience this is the spot for you! Answering and making phone calls emails and text messages in a professional manner to provide the best customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee incoming leads for sales department
- Generate appointments and quotes by means of proactive prospecting and lead activity management in an effort to qualify and market to potential customers.
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Contribute to high scores for the manufacturers customer satisfaction index (CSI)
- Direct customers to product information resources including those available on the internet
- Check email frequently and respond to inquiries immediately
- Responsible for making outbound sold and unsold follow-up calls
- Be available to respond to phone and email inquiries in a professional well-spoken manner
- Meet and exceed goals monthly and quarterly
REQUIREMENTS
- Outgoing person focused on the customer experience
- Desire and willingness to assist other associates to accommodate our guests
- Time management prioritization skills and the ability to multi-task
- Willingness to incorporate word tracks to replicate great experiences over and over
- Good verbal and written communication skills
- Reliable driven resourceful and self-motivated
- Prior BDC or Customer Service required
BENEFITS
- Guaranteed Weekly Income Monthly Incentives
- Excellent Company Benefits: 401(k) Paid vacation Medical Dental Vision Life Employee Discounts
- Five Day Work Week
Qualified applicants may apply online at . General inquiries may be directed to Marine Chevrolet is an Equal Opportunity Employer and a Drug Free Workplace.
Required Experience:
IC
COMPANY OVERVIEWMarine Chevrolet means uncompromising quality in automotive merchandising and its been that way since 1946! As the Dealership has matured it has met a lasting success as a BUSINESS THAT CARES about its customers and employees and boasts a strong reputation as EASTERN CAROLINAS TRUCK ...
COMPANY OVERVIEW
Marine Chevrolet means uncompromising quality in automotive merchandising and its been that way since 1946! As the Dealership has matured it has met a lasting success as a BUSINESS THAT CARES about its customers and employees and boasts a strong reputation as EASTERN CAROLINAS TRUCK CAPITAL. We do business in a way that makes folks want to come back and do business again! That means being extra friendly being extra helpful and treating our customers with the respect they deserve. We are now celebrating 78 years of service.
CORE FOCUS
We want to grow a great company with big people and WOW results that optimizes processes that maximize automotive opportunities.
CORE VALUES
Do the right thing Embrace a competitive spirit WOW! Finish
POSITION SUMMARY
Marine Chevrolet Company is looking for an enthusiastic person to fill a customer service role. If you are passionate about putting the customer first and creating a five-star experience this is the spot for you! Answering and making phone calls emails and text messages in a professional manner to provide the best customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Oversee incoming leads for sales department
- Generate appointments and quotes by means of proactive prospecting and lead activity management in an effort to qualify and market to potential customers.
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Contribute to high scores for the manufacturers customer satisfaction index (CSI)
- Direct customers to product information resources including those available on the internet
- Check email frequently and respond to inquiries immediately
- Responsible for making outbound sold and unsold follow-up calls
- Be available to respond to phone and email inquiries in a professional well-spoken manner
- Meet and exceed goals monthly and quarterly
REQUIREMENTS
- Outgoing person focused on the customer experience
- Desire and willingness to assist other associates to accommodate our guests
- Time management prioritization skills and the ability to multi-task
- Willingness to incorporate word tracks to replicate great experiences over and over
- Good verbal and written communication skills
- Reliable driven resourceful and self-motivated
- Prior BDC or Customer Service required
BENEFITS
- Guaranteed Weekly Income Monthly Incentives
- Excellent Company Benefits: 401(k) Paid vacation Medical Dental Vision Life Employee Discounts
- Five Day Work Week
Qualified applicants may apply online at . General inquiries may be directed to Marine Chevrolet is an Equal Opportunity Employer and a Drug Free Workplace.
Required Experience:
IC
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