Digital Commerce + Capabilities Business Operations Leader

Job Description

Youre not the person who will settle for just any role. Neither are we. Because were out to create Better Care for a Better World and that takes a certain kind of person and teams who care about making a difference. Here youll bring your professional expertise talent and drive to building and managing our portfolio of iconic ground-breaking brands.

The Business Integration & Operations Lead plays a critical role in connecting strategy to execution across the Digital Commerce & Capabilities (DCC) organization. This position serves as the strategic operations partner to senior leadershiptranslating business priorities into clear operating plans orchestrating crossfunctional work and ensuring the business runs with clarity discipline and alignment.

As a key integrator the leader scans the business landscape for opportunities and risks informs strategic direction and ensures strategic initiatives are effectively operationalized through strong governance communication and program management. Supporting a $2B Digital Commerce business this role is essential to enabling executive decisionmaking organizational effectiveness consistent performance and optimizing organizational wiring.

In this role you will:

Strategic Integration & Leadership Enablement

• Serve as the strategic operations partner to DCC leadership by synthesizing insights evaluating business dynamics and shaping recommendations that inform strategic decision-making.
• Translate high-level strategies into actionable plans by establishing workstreams defining ownership coordinating interdependencies and ensuring execution readiness.
• Continuously assess business performance organizational dynamics and market signals to identify opportunities risks and improvement areas.
• Drive alignment on priorities and ensure leadership has the right inputs scenarios and analysis to make timely high-quality decisions.
• Facilitate planning cycles leadership forums and strategic discussions ensuring clarity of objectives and strong governance.

Cross-Functional Operations Leadership

• Orchestrate cross-functional operations across DCC including:
  • BU communications townhalls and culture-building programs
  • Management operating rhythms across teams and LT operating rhythm
  • Standardization and enhancement of wiring processes
• Establish unified disciplined operating mechanisms that support coordination transparency and consistent execution across teams.
• Partner across BU NA and enterprise teams to align and optimize cross-functional processes (e.g. SBP ABP BPR CEMs).

Program & Initiative Management

• Lead PMO responsibilities for priority BU initiatives coordinating end-to-end execution of capability master plans.
• Build and maintain integrated program plans aligning stakeholders resources and timelines to accelerate delivery.
• Oversee progress tracking risk mitigation issue escalation and accountability mechanisms to ensure timely and effective execution.
• Develop tools frameworks and repeatable operating models that improve the organizations ability to execute strategy.

Governance & Process Excellence

• Define and maintain scalable business processes governance routines and decision-making mechanisms.
• Ensure leaders have timely access to relevant insights and performance metrics through wellstructured dashboards and reporting tools.
• Improve operational discipline by elevating prioritization clarity strengthening cross-functional decision frameworks and reducing friction in workflows.

Leadership Communications & Stakeholder Management

• Lead development of senior leadership communicationsincluding narratives presentations and executive updates.
• Ensure consistent aligned messaging across the organization to reinforce priorities decisions and business direction.
• Navigate complex stakeholder environments to build alignment influence outcomes and connect teams around shared goals.

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brandsand so does the rest of the fact millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldnt exist without talented professionals like you.

At Kimberly-Clark youll be part of the best team committed to driving innovation growth and impact. Were founded on more than 150 years of market leadership and were always looking for new and better ways to perform so theres your open door of opportunity. Its all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability inclusion wellbeing and career development.

You love what you do especially when the work you do makes a difference. At Kimberly-Clark were constantly exploring new ideas on how when and where we can best achieve results. When you join our team youll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles youll focus on winning with consumers and the market while putting safety mutual respect and human dignity at the center. To succeed in this role you will need the following qualifications:

• Bachelors degree in Business Strategy Operations or a related field; MBA preferred.
• 8 years of experience in business operations strategy PMO consulting or strategic execution roles.
• Demonstrated ability to translate strategy into actionable programs and build structured operating mechanisms.
• Experience supporting senior leaders in complex fast-moving business environments.
• Experience working in Digital Commerce either in a sales or marketing/media-focused role

Technical & Functional Skills

• Expertise in governance frameworks program management and strategy-to-execution processes.
• Strong ability to evaluate business performance interpret data and identify strategic opportunities.
• Skilled in building operating routines dashboards and communication frameworks that scale across teams.
• Proven ability to manage complex multi-workstream initiatives with strong discipline and accountability.
• Strong ability to develop engaging and breakthrough executive-level internal and external presentation content
• Skilled in Digital Commerce business fundamentals KPIs and customer dynamics

Leadership Capabilities

• Strong influencing skills across matrixed environments and multiple levels of the organization.
• Excellent executive communication and narrative-building capabilities.
• Ability to move fluidly between strategic thinking and hands-on operational execution.

Behavioral & Strategic Competencies

• High learning agility with the ability to quickly understand business dynamics and organizational nuances.
• Comfortable operating in ambiguity and bringing structure where needed.
• Enterprise-first mindset with strong judgment integrity and discretion.
• Pragmatic problem-solver who drives clarity and forward momentum.

Total Benefits

Here are just a few of the benefits youd enjoy working in this role for Kimberly-Clark. For a complete overview see .

Great support for good health with medical dental and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center occupational health nurse and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness injury or other unexpected events.

Additional programs and support to continue your education adopt a child relocate or even find temporary childcare.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime please check out the careers website.

And finally the fine print.

For Kimberly-Clark to grow and prosper we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world which is why we seek to build a workforce that encompassesthe experiences of our you bring your original thinking to Kimberly-Clark you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation gender identity age pregnancy genetic information citizenship status or any other characteristic protected by statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests which may include drug screening background check and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clarks applicable mobility benefits/policy provided will be decided at Kimberly-Clarks sole discretion.

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