Operational Risk Manager Reporting and Data Intelligence
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Job Location:
Cebu - Philippines
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Global Operational Risk & Resilience Oversight (ORRO) is an independent second line risk function that provides challenge and oversight and guidance to a variety of stakeholders so that operational risks are appropriately managed and in alignment with risk appetite. Specifically the ORRO department is responsible for providing independent oversight of policies procedures and standards concerning the measurement monitoring control and reporting of risks.
Reporting to the AVP of Global ORRO Governance Strategy and Risk Programs Oversight this manager role will support the Governance & Reporting pillar and will provide oversight a challenge over the key metrics and trends to support operational risk posture.
The position requires a good foundation and understanding of OSFI E-21 Operational Risk & Resilience Management guideline specifically around key risk indicators. The position also requires risks and controls knowledge and experience and solid communication and influencing skills. This position will operate across multiple segment risk teams and their businesses functions and geographies to promote and enhance awareness of risks and controls.
This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.
Position Responsibilities:
Support the Operational Risk and Resilience Oversight Committee (ORROC) reporting its source data presentation and messaging to key stakeholders.
Socialize the commentaries with stakeholders across Segments gather feedback and formulate executive level summary view for final reporting.
Perform data validation and ensure data integrity requirements are met for all ORRO reporting.
Perform data and trends analysis (i.e. deep dive into risks and controls data issues data KPIs and other metrics data use insights from industry practices) use AI or analytical tool and propose themes and actions.
Engage in training activities to support first- and second-line adoption of the methodology and program.
Required Qualifications:
Minimum 3-5 years experience in Operational Risk Management specifically Reporting and Metrics detailed analysis including governance and project management skillset
Experience with developing business case project overview and dashboard presentations (highly proficient with PowerPoint Visio etc.)
Ability to create effective presentations with the ability to summarize complex issues into clear decision points and action plans
Excellent communications and interpersonal skills with an ability to negotiate influence and collaborate for shared success and to build relationships with key partners and stakeholders
Decision-Making: Ability to make informed timely decisions to keep projects on track
Communication Skills: Strong written and verbal skills for reporting presentations and facilitating meetings.
Strong analytical and problem-solving skills
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Manager
Key Skills
- Computer Science
- Operational Risk Management
- Risk Management
- Six Sigma
- Continuous Improvement
- Lean
- Process Improvement
- Pricing
- Customer Support
- Alteryx
- Kaizen
- Project Management Lifecycle
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
