Service Support Coordinator I Asia (Dayshift)
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Brief Job Description :-
Provides high-quality and valuable support in all service administrative processes. Ensures that information logged in the designated databases and systems is accurate and updated.
Provides high-quality and valuable support in all service administrative processes
Processes transactions on time and in an efficient effective and accurate manner with focus on quality and timeliness.
Ensures that information logged in the designated databases and systems is accurate and updated.
Ensures that proper monitoring is in place and required reports are delivered in a timely manner.
Ensures that information needed by internal and external customers are provided accurately and on time
Adherence on SLAs for all SSA Transactions (TM Start Up Customer Portal Spare Parts Sales and Warranty)
Timely submission of SSA Reports (TM Start Up Customer Portal Spare Parts Sales and Warranty)
Improvement on Productivity and Efficiency
Individual Development
Adhoc/ Stretch Assignments
Required/ Minimum Qualifications:-
College graduate of any course
With 1-3 years of related experience
Additional / Preferred Qualifications:-
Previous experience within a service environment performing administrative functions.
Previous experience on supply chain (order management purchasing and logistics)
Focused with strong administration analytical and organizational skills.
Possesses initiative and a strong sense of ownership and responsibility
Keen attention to details.
Comprehensive administrative/clerical/back office experience
Time management skills
Must be able to work with minimal supervision.
Works well with others; team player
Strong sense/knowledge of the service business
Fluent English written and verbal skills
Knowledge of computer systems. Knowledge of ERP (Oracle SAP etc.) is a plus.
Physical & Environmental Requirements:-
To be used majorly for manufacturing jobs.
Time Travel Needed :-
No Travel
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety Integrity Respect Teamwork Diversity & Inclusion.
OUR STRATEGIC PRIORITIES:
Customer Focus Operational Excellence High-Performance Culture Innovation
Financial Strength
OUR BEHAVIORS:
Own It
Act With Urgency
Foster a Customer-First Mindset Think Big and Execute
Lead by Example
Drive Continuous Improvement Learn and Seek Out Development
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to If you are interested in applying or learning more about this role please visit the companys career page located on Authorization:
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
