Kaiwhakahaere Regional Manager – Te Whanganui a tara

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Kia tau ngā manaakitanga o te runga rawa ki a tātou katoa

E ngā mana e ngā reo e ngā karangatanga o te motu nei rā te mihi maioha ki a koutou katoa.

E ngā pītau whakarei o ngā mata waka he mihi he tangi atu ki a koutou kua tangohia e te ringa kaha o aituā. Me ki penei:

Tatai whetu ki te rangi mau tonu mau tonu; Tatai tangata ki te whenua ngaro noa ngaro noa.

No reira mauri ora ki te rangi mauri ora ki te whenua mauri ora ki te iwi e!

Nei ko te roopu o VOYCE Whakarongo Mai e rapu nei ki uta e rapu nei ki tai i tētahi tangata koi tangata matau hoki mō tēnei tūranga Kaiwhakahaere (Regional Manager). Ina e whakapono ana ko koe taua tangata tēnā karawhiua mai kōkiritia mai tonoa mai!

Mō VOYCE Whakarongo Mai

VOYCE Whakarongo Mai is an independent national organisation connecting tamariki and rangatahi who have been or are in care. At the heart of our kaupapa is the belief that the voices of tamariki and rangatahi must be at the centre of all decisions affecting them. Working together we aim to build a community of care-experienced children and young people who feel empowered valued and heard.

This position is a wonderful opportunity to be part of the VOYCE Kaupapa and that of the Tamariki and Rangatahi we walk along side leading a dedicated team of advocates across the Wellington region to deliver exceptional service and outcomes for those we serve.

About the role Ko te mahi nei

This is an exciting leadership position within our National Operations Team reporting to the National Operations Manager this role leads and supports a regional team of kaimahi to uphold our organisational purpose vision and cultural foundations and deliver exceptional advocacy outcomes aligned to organisational strategic objectives and operational goals.

You will lead a small team providing strong values-based leadership across the region to ensure VOYCE-Whakrongo Mai delivers high quality child centred and mana enhancing advocacy service.

The Kaiwhakahaere ensures the effective and efficient delivery of services to Tamariki and Rangatahi with a focus on excellence in practice operational consistency and continuous improvement. They lead people and practice in a way that fosters collaboration wellbeing and professional growth enabling kaimahi to thrive and deliver exceptional advocacy outcomes that support organisational strategic and operational performance goal achievement.

As part of this role you will:

• Provide strategic and empowering leadership to teams of Kaiwhakamana (Kaimahi) ensuring the delivery of high-quality advocacy and connection services to rangatahi across the region including those living within group care environments such as youth justice and care and protection residences.
• Champion service excellence and consistency by embedding best practice frameworks and driving operational efficiency across all regional services.
• Ensure services are effective efficient and continuously improving through robust quality assurance monitoring and evaluation processes.
• Oversee the case management of rangatahi to ensure alignment with organisational frameworks statutory requirements and best practice standards that safeguard wellbeing and enhance long-term outcomes.
• Actively contribute to organisational strategic planning and lead the development implementation and monitoring of the annual regional service plan to deliver on strategic priorities and outcomes.
• Demonstrate strong financial acumen and data analysis experience capable of making sound data informed decisions.

About you Ko Koe Tēnei

As Kaiwhakahaere you will have an established understanding of the role independent advocacy plays within the social system and experience successfully leading and managing service delivery operations within a social work services context or comparable organisation.

You lead with integrity and embrace the values of Tika Pono Aroha Manakitanga. You are comfortable leading from a diverse and balanced perspective embracing tikanga Māori and a Te Tiriti o Waitangi informed approach.

We are looking for someone who has:

• A tertiary qualification in either social work human services education community development or similar discipline.
• Proven experience in successfully leading and managing service delivery operations within a social work services context or comparable organisation.
• An in-depth knowledge and experience of the Care Sector including group care (e.g. Youth Justice and Care and Protection residencies).
• Proven experience leading high-performance teams.
• Demonstrated knowledge of relevant national standards legislation regulations and an understanding of theories and framework models including child protection attachment theory family violence trauma informed separation grief and loss change theories.
• Experience in management disciplines including strategic and business planning risk management human resources finance performance management stakeholder engagement (including funding pathways) and information management.
• Demonstrated experience working within a national service delivery environment to deliver client focused outcomes and organisational strategic objectives.
• Proficiency or aspiration to learn Te Reo Māori with a commitment to the principles of the Te Tiriti o Waitangi.
• The ability to form and maintain successful partnerships with iwi whānau and hapu and Māori organisations and demonstrate understanding of Māori tikanga and Te Ao Māori.
• Proven experience working with Pasifika aiga and organisations working alongside Māori and Pacifica communities.
• Highly developed written verbal communication interpersonal and negotiation skills (including the ability to resolve conflict and solve complex problems) with a range of diverse people including service users and key stakeholders.
• Excellent computer literacy.
• Flexibility and availability for travel around the region as well as further afield when required at times requiring overnight stays.

Whats in it for you He aha ngā hua ki a koe

Working for VOYCE Whakarongo Mai allows you to contribute directly to the current and future experience of Tamariki and Rangatahi care-experienced and have a positive impact on those that walk along side them. You will also benefit from:

• Access to training programmes workshops and development opportunities
• Our comprehensive induction programme
• A comprehensive health-care plan including dental
• The Raise Employee Assistance Programme
• Celebrated Birthday Paid day off when your birthday is on a working day

Additional Information Ko ētahi atu kōrero:

Hours of work: Monday to Friday with some after-hours and weekend work required from time to time

Position: Full-time permanent

Location: On-site based at the Wellington Regional office in Te Aro

Closing date: Friday 20 March 2026 at 5.00pm

At VOYCE Whakarongo Mai we are dedicated to building a diverse inclusive and authentic workplace so if youre interested in this role but your background doesnt align perfectly with the job description we encourage you to apply anyway.

We want to make the recruitment process as seamless as possible for you. If you require any support to help put the best You forward for this role please reach out to us at

Applications and supporting cover letter will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

If you want to learn more about VOYCE Whakarongo Mai please visit this link