Service Sales Lead
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
This is whereyour work makes a difference.
At Baxter we believe every personregardless of who they are or where they are fromdeserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today tomorrow and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together our community is driven by a culture of courage trust and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations and we hold each other accountable for delivering exceptional results.
Here you will find more than just a jobyou will find purpose and pride.
Introduction
- The Service Sales Representative for Japan is responsible for driving the growth of TS sales by identifying leads and commercial opportunities within the installed base of Baxter (FLC/CCS) products in the region. The role requires full ownership and accountability on a given business scope with a primary responsibility for proactively prospecting new business opportunities up selling to existing customers (including distributors) and being accountable for exceeding quarterly and annual targets while maximizing revenue opportunity across the respective Business Unit. The role is part of the technical services team working in close collaboration with Commercial teams Marketing/Product and cross functional teams.
- 日本におけるサービスセールス担当者は国内に設置されているバクスター(FLC&CCS)製品の既存顧客基盤を対象にリードや商機を発掘することでテクニカルサービスTS売上の成長を推進する責任を担います本ポジションは担当するビジネス領域において全面的なオーナーシップと説明責任を持ち新規ビジネス機会の積極的な開拓既存顧客代理店を含むへのアップセルを主な役割としますまた四半期および年間目標を上回る成果を達成し事業成長への貢献を期待されるポジションです本ポジションはテクニカルサービスチームの一員として営業部門マーケティングプロダクト部門ならびに各種ファンクションチームと密接に連携しながら業務を遂行します
Essential Duties & Responsibilities
- Identify and capitalize on commercial opportunities ensuring a uniform understanding of the TS commercial offering and service value proposition across the geography and deliver or exceed on the agreed sales targets.
- Submit accurate weekly forecasts based on intelligent and realistic pipeline management along with any other reporting requirements
- Identify develop and close leads for the business and refer on internal leads when appropriate.
- Provides input on new markets new product introductions and existing products or supplies.
- Promotes and establishes education of the companys products and/or services.
- Manages and responds to customer concerns and problems including distributors
- Translates the results of the market insights into a clear prioritization of sales action including value proposition & commercializing service offerings
- Leads price & contract negotiations to successfully close customer deals
- Conducts Regular Business Reviews with customers when it is applicable
- Ensures repeat contract renewal by understanding customer buying decisions making process & patterns
- Collaborates with tender & contract departments managing large scale tender and / or contract sales cycle of his accounts.
- 担当地域におけるテクニカルサービスTSの商機を特定最大化し顧客への価値提供について一貫した理解を促進するとともに合意された売上目標の達成または超過を実現する
- パイプラインを的確かつ現実的に管理し精度の高い週次売上予測を提出するとともに必要な各種レポーティング業務を遂行する
- 新規および既存のリードを特定育成成約に結び付けるとともに適宜社内関係部門へリードを引き継ぐ
- 新規市場の開拓新製品導入既存製品消耗品に関する情報提供および提言を行う
- 製品およびまたはサービスに関する教育啓発活動を推進しその価値の理解と浸透を図る
- 顧客からの問い合わせ懸念事項課題に適切に対応し代理店ディストリビューターを含む顧客満足度の向上に努める
- 市場インサイトや顧客情報を分析しバリュープロポジションおよびサービスの商業化を含む明確な営業アクションの優先順位付けに反映させる
- 顧客との価格および契約条件の交渉を主導し取引成立に向けたクロージングを行う
- 必要に応じて顧客との定期的なビジネスレビューを実施する
- 顧客の購買意思決定プロセスおよび購買パターンを理解し契約更新の継続的な獲得を確実にする
- 大規模な入札案件や契約案件において関連部門と連携し担当顧客の入札契約セールスサイクルを管理する
Qualifications & Competencies
- This role requires the ability to work independently to meet an individual sales quota as well as part of a wider team to support the overall Business Unit and Country quotas. Self-motivation and a proactive attitude to developing new prospects and closing deals are key to being successful in the role.
- Proven experience in Sales; preferably Inside Sales and/or distributor markets within a corporate environment
- Excellent interpersonal and customer relationship building skills required
- Excellent time management multi-tasking and organizational skills required.
- Fluency in local Market language (i.e. Japanese & English)
- Strong negotiation skills & Ability to close deals with customers
- Demonstrated ability to be proactive and take initiative to get things done.
- Tenacity/Intensity and results orientation.
- Strong customer focus.
- Passion for Improving Business Performance and for Your Ongoing Professional Development
- Bachelors degree in a relevant field (e.g. Business) preferrable.
- Proven track record of success in driving sales growth and revenue in the indirect market.
- Strong technical and commercial competences with the ability to understand and communicate the value proposition of technical services.
- Excellent leadership communication and collaboration skills with the ability to work effectively with cross-functional teams and stakeholders.
- 個人の売上目標セールスクオータを達成するために自律的に業務を遂行できると同時にビジネスユニットおよび日本全体の目標達成に向けチームの一員として貢献できる方
- 新規顧客の開拓や案件のクロージングに対する高い自己モチベーションと主体的前向きな姿勢を有すること
- 営業経験を有すること特にインサイドセールスおよびまたは代理店営業の法人営業経験があれば尚可
- 優れた対人スキルおよび顧客との関係構築力を有すること
- 高いタイムマネジメント能力マルチタスク対応力ならびに業務遂行に必要な組織管理能力を有すること
- 日本語および英語での業務遂行が可能であることビジネスレベル
- 優れた交渉力を有し顧客との契約締結クロージングを主導できること
- 自ら課題を見つけ主体的に行動し物事を前に進める積極性実行力を有すること
- 粘り強さ成果への強いコミットメントおよび結果志向を持って業務に取り組めること
- 顧客志向が強く常に顧客価値の最大化を意識して行動できること
- ビジネスパフォーマンスの向上に対する強い意欲と継続的な自己成長専門性向上への高い関心を有すること
- 関連分野例ビジネス経営マーケティング等の学士号を有することが望ましい
- 間接販売マーケット代理店ディストリビューターにおいて売上成長および収益拡大を実現してきた実績を有すること
- テクニカルサービスに関する技術的および商業的な知識理解を有しその価値バリュープロポジションを顧客に分かりやすく伝えることができること
- 高いリーダーシップコミュニケーション力協働力を備え部門を横断したチームや社内外のステークホルダーと効果的に連携できること
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams where fraudulent parties pose as Baxter employees recruiters or other agents and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself review our Recruitment Fraud Notice.
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About Company
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected ... View more
