Commercial Account HandlerSupervisor
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Description
Job Title: Commercial Account Handler / Supervisor
Location: Watford Hertfordshire
Salary: Circa 55k Benefits
Reports To: Commercial Manager / Account Director
Job Purpose
We are looking for an experienced Commercial Account Handler / Supervisor to manage a portfolio of commercial insurance clients while providing day-to-day support and oversight to a team of Account Handlers. This role suits a senior handler ready to step into a supervisory position or an existing supervisor looking to remain hands-on with clients.
Key Responsibilities
Client & Account Handling
- Manage a portfolio of commercial insurance clients delivering a high standard of service
- Handle renewals new business mid-term adjustments and policy documentation
- Act as a key point of contact for clients insurers and internal stakeholders
- Negotiate terms with insurers to secure competitive and appropriate cover
- Support Account Executives and Account Directors with client servicing
Supervisory & Team Support
- Provide guidance and support to Account Handlers acting as a point of escalation
- Assist with workload management and prioritisation within the team
- Support onboarding and development of junior team members
- Ensure team adherence to FCA compliance procedures and service standards
Compliance & Administration
- Ensure all documentation and processes meet FCA and internal compliance standards
- Maintain accurate client records and management information
Experience & Skills Required
Essential
- 4 years experience in a Commercial Account Handler role
- Strong technical knowledge of commercial insurance products
- Proven ability to manage a client portfolio independently
- Excellent communication organisation and problem-solving skills
Desirable (Not Essential)
- Previous supervisory mentoring or team-lead experience
- Client-facing experience including meetings and reviews
- Experience supporting Account Executives or managing larger or more complex accounts
Personal Attributes
- Confident professional and client-focused
- Supportive leadership style with a hands-on approach
- Strong attention to detail and high standards
- Proactive and solutions-oriented mindset
What We Offer
- Competitive salary depending on experience
- Clear progression opportunities
- Supportive and collaborative working environment
Contact Expert:
- Glenn Youens Senior Consultant on
- Email:
Required Experience:
Manager
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
