Product Owner

• Full Time Permanent Role
• Open to Applications Nationally with work from Home Options!
• Salary starting at $160000 Super NFP Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Together were building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

At Mission Australia we believe every person deserves the chance to thrive and strong purposedriven technology plays a vital role in making that possible.

As our Product Owner for Fundraising and Marketing you will help shape the digital foundations that support lifechanging programs across the country.

In this role you will guide the evolution of key systems that enable our teams to connect with supporters drive campaigns and deliver meaningful impact for the individuals and communities we serve. Your work will directly contribute to better experiences stronger outcomes and a more sustainable future for people in need.

Your key responsibilities will be to:

• Define and maintain a clear product vision and roadmap aligned with Fundraising and Marketing priorities.
• Ensure delivery work is tied to clear business outcomes and measurable value.
• Own and manage a single prioritised product backlog across enhancements defects compliance and technical debt.
• Make informed tradeoff decisions when priorities compete.
• Act as the main connection point between business stakeholders and delivery teams.
• Translate business needs into clear buildready user stories and acceptance criteria.
• Review and approve completed work to ensure it meets expectations and supports stable system performance.
• Identify risks ensure compliance requirements are met and drive continuous improvement across product capability delivery processes and user experience.

Requirements for success

• Tertiary qualification in Business IT Digital or a related field or equivalent practical experience.
• Experience in a Product Owner Senior Business Analyst Digital or Technology Delivery Lead role ideally within complex or regulated environments.
• Proven ability to manage and prioritise a product backlog in an agile or hybrid delivery model.
• Strong capability in translating complex business needs into clear buildready requirements and acceptance criteria.
• Demonstrated experience working collaboratively across business and IT teams to deliver technologyenabled outcomes.
• Background in CRM enterprise systems or supporter/donorfocused digital solutions is highly regarded.
• Confident stakeholder engagement and communication skills with the ability to influence and make sound decisions in fastpaced settings.
• A practical collaborative working style with high attention to detail resilience and a commitment to continuous improvement.

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued empowered and celebrated we provide a range of employee benefits including:

• Rewarding work every day you know youre making a real difference
• Not-for-profit salary packaging reducing your tax (details via AccessPay)
• Free external confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at

Find out more about a career with Mission Australia.

How to apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you