Communications Dispatcher
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Job Location:
Daytona Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Embry-Riddle: A Global Leader in Aviation and Aerospace
With vibrant campuses in Daytona Beach FL and Prescott AZalong with a Worldwide network spanning roughly 120 global locationsEmbry-Riddle proudly stands as the worlds largest aviation and aerospace university. Now celebrating our 100th year we continue to lead innovation in STEM education serving more than 30000 students worldwide. Our cutting-edge programs in Applied Science Aviation Business Technology Engineering Safety Security and Space prepare the next generation of leaders shaping the future of flight and beyond.
The Opportunity
Embry-Riddle Aeronautical University is seeking a detail-oriented and highly dependable Communications Dispatcher to join our Campus Safety & Security team at the Daytona Beach campus. This role is central to the operation of the Campus Safety Communications Center and plays a key part in ensuring a safe and responsive environment for our students faculty staff and visitors.
The Communications Dispatcher is responsible for handling all incoming and outgoing communications coordinating emergency responses monitoring alarms providing visitor support and activating emergency notification systems when required.
Key Responsibilities:
Monitor and dispatch Campus Safety & Security operations in accordance with established procedures for emergency and service calls.
Accurately document incidents contacts and staff activity into the Records Management system.
Provide directions assistance and information to visitors students parents and university staff.
Monitor and respond to fire security and emergency alarms and notification systems; coordinate with external emergency response agencies as needed.
Execute emergency notification procedures and make internal staff notifications as outlined in operational protocols.
Maintain and regularly update internal directories access lists after-hours contact info and emergency procedures.
Manage and document all property processed through the Lost and Found.
Issue temporary and permanent parking permits to students staff and visitors.
Provide clear information about parking policies and procedures including guidance on the appeal process when necessary.
Compensation:
The pay range for this position is up to $16.50/hourly with a $1.50 shift differential. The final offer will consider the candidates skills qualifications and experience along with applicable state regulations internal equity and business needs.
Perks Await You at Embry-Riddle!
Health Benefits:Experience comprehensive medical dental and vision coverage along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your healthbecause your journey to wellness should be rewarding! Buckle up for a healthier happier you!
Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree and discounted rates for your spouse and dependent children up to age 26.
Retirement Contributions:ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution with no vesting period.
Generous Time Off:Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9 paid holidays including the day after Thanksgiving and the week between Christmas Eve and New Years Day.
Qualifications
Required Qualifications:
- High School Diploma or GED.
- At least 1-3 years of work-related experience.
- Excellent verbal and written communication abilities.
- Ability to write legibly speak clearly and manage multiple and sometimes stressful tasks (involving radio phone and personal communications) at the same time.
- Must be able to compose brief communications for the campus emergency notification system.
- Computer knowledge is mandatory to include proficiency with Microsoft operating systems and ability to learn various ERAU software systems.
- A pre-employment drug screening is required and candidate is subject to random drug screening during employment period.
Preferred Qualifications:
- Experience and/or certification in emergency management emergency operations center or prior 911 dispatching / telecommunicators is highly desirable.
This position is assigned to C-shift and requires working nights and weekends from 10:30 p.m. to 6:30 a.m.
Application process/requirements
To submit your application for this opportunity please visit theEmbry-Riddle Career Siteand search for requisition number R211065. Please attach all relevant materials to your application when you apply online. Complete submissions include:
Cover letter
Full Resume
Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process)
Current Embry-Riddle employees:Please apply directly through the ERAU Employee Hub Central application within Workday.
Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty staff and students are treated fairly and provided equal opportunities for employment advancement compensation training and other benefits of employment. Embry-Riddle makes employment decisions including hiring promotions compensation and other terms of employment based on individual merit qualifications and abilities. Embry Riddle is strongly opposed to discrimination and harassment and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race color national origin sex disability veteran status predisposing genetic characteristics age religion or pregnancy status or any other status protected by federal state or local law in its employment educational programs admissions policies financial aid or other school-administered programs or activities. For further information please visit ourwebsite.
Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact and should not reach out to hiring managers or staff.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering, and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The Universi ... View more
