Senior Field Technician I Adelaide Metro
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Expectations
As a Senior Field Technician youll utilise your people and technical skills to make a meaningful and lasting impact putting smiles on our customers faces bringing more possibilities to Australian homes and businesses and propelling our nation into the future.Safety is at the core of everything we do and were looking for people who value working safely following procedures and looking out for their teammates and customers.
You will lead by example in the field providing practical coaching and daytoday mentoring that lifts the teams technical capability strengthens safety outcomes and enhances the overall customer experience. At the same time youll play an active role in developing technicians by offering clear guidance constructive feedback and open knowledge sharing helping them build confidence consistency and a strong culture of continuous learning.
** We are looking for candidates based in the Adelaide Metro area**
A bit about your role
As part of a field service team youll discover a diverse and dynamic workplace where no two days are alike. Youll enjoy a wide variety of work right across our network and within the homes and businesses of our customers with a view to deliver timely high quality and brilliant customer service.
In your day to day work youll be the backbone that keeps Australia connected delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance youll see the impact of your work in real time with every satisfied customer. Youll collaborate with a supportive and inclusive team with opportunities for coaching mentorship and career progression at every step.
A bit about you
To thrive in this role youll be an autonomous and motivated selfstarter with extensive experience in activation and assurance activities across copper fibre and HFC networks. Youll have an appetite for working within a complex industry with a strong commitment to learning and developing your skills on the job.
Ideal candidates will hold an ACMA Open Registration preferably supported by a Certificate III or IV in Telecommunications or equivalent relevant industry experience that meets ACMA requirements. Youll draw on your dedication drive and strong customer service skills to deliver service with integrity and provide practical solutions always with a professional approach and a smile.
What youll put in:
- Current Drivers License
- Strong communication skills both written and verbal
- Approachable and caring attitude to customer service
- Passion for problem-solving
- Safety first mindset
- An appetite for challenge
- Comfortability working to tight deadlines
- Confidence to act with autonomy integrity and pace under pressure
- Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required
What youll get out:
- 18 weeks of paid parental leave
- Discounted gym memberships other corporate benefits
- Device allowance or mobile device
- Options for salary sacrificing
- An inclusive work culture that priorities balance and wellbeing
- A dedicated and caring team of subject matter experts to train and support you
A more inclusive working world
nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Platinum Employer and have active employee-led diversity pillars.Click here to see our list of employee benefitsand why were recognised as a WORK180 Endorsed Employer for Women and their Employer of Choice for 2025.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process please dont hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibility-related enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit our Contact Us page on our website.
Where to from here
If you think this role might be for you we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.
The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.
Please note that this role is a permanent opportunity. To be eligible for this role you must have full working rights in Australia.
Worker Type
PermanentTime Type
Full timeField Base Location
AdelaideRequired Experience:
Senior IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
