Chief Student Officer and Registrar

About VU:

At Victoria University our aim is to be a global leader in dual-sector learning and research by 2028. Join us on the journey and help us achieve our strategic drives embedded in ourStrategic Plan 2022-2028: Start well finish of the drivers Thriving place to Study and Work will enable us to continue to create places that our students and staff love to belong and feel immense pride.

About the Team:

The Chief Student Officer and Registrar is part of the Enterprise and Digital Portfolio reporting to the Deputy Vice-Chancellor Enterprise and Digital.

The team oversees a wide span of student lifecycle services across higher education vocational education and international cohorts. This includes admissions enrolments progress and completions student finance timetabling data governance and government reporting business systems support and all core administration functions that enable an exceptional student experience.

About the Role:
This senior leadership role is responsible for driving the strategic direction innovation and operational excellence of student administration across Victoria University.

You will lead the design and delivery of a seamless customerfocused student journey grounded in digital transformation data-driven decision making and continuous improvement. As a key advisor to senior leadership and a highly visible leader across the institution you will influence policy strategy technology-enabled service delivery and crossuniversity collaboration to ensure a consistent and outstanding student experience.

Position Key Duties

• Provide strategic leadership across all student administration functions including admissions enrolments progress completions examinations graduations and student finance.
• Oversee and optimise student management systems to ensure efficient integrated technologyenhanced service delivery.
• Lead the development of policies protocols and procedures to strengthen quality compliance and consistency across the student lifecycle.
• Build strong internal and external partnerships including compliance bodies government agencies and sector partners.
• Lead and develop a highperforming leadership team across student administration business units.
• Provide strategic advice to senior leaders on student data government reporting compliance and operational opportunities.
• Manage departmental budgets resources and planning to ensure highquality and efficient service delivery.
• Oversee risk management safety and compliance requirements in line with legislative frameworks and VU policy.
• Drive continuous improvement and innovation through technology data insights and lean process redesign.
• Represent VU in internal and external forums promoting excellence in student administrative practice.

Salary: Senior Staff Contract
Employment Type:Full Time Fixed Term 5 years
Hours: 36.75/1 FTE
Location:Footscray Park Campus With travel required to our other campuses.

For a detailed overview of the roles duties and responsibilities please refer to thePosition Description Chief Student Officer and Registrar

About You:

The ideal candidate will bring:

• Extensive senior leadership experience in student administration within a complex tertiary education environment.
• Proven capability in leading large multidisciplinary teams through transformation and change.
• Strong understanding of higher education and vocational education compliance frameworks legislation and regulatory obligations.
• Exceptional communication relationship-building negotiation and stakeholder engagement skills.
• Highlevel strategic thinking analytical capability and financial acumen.
• A deep commitment to delivering highquality student experience outcomes and service excellence.

The University is a Child Safe willbe requiredto hold a current Working with Children Check (WWCC) or be willing to obtain one prior tocommencingemployment.

How to Apply

Applications must be submitted:

• A cover letter
• Your curriculum vitae/resume
• Your responses addressing all selection criteria located in the position description
• Evidence of applicable qualifications licences and registration

Applications will close Friday 27 March 2026 at 5pm. This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged.

Why Join VU

VU provides competitive salaries excellent superannuation and a variety of benefits. The university fosters an environment where staff can excel achieve their goals and develop their careers. With a focus on diversity inclusion and family-friendly policies VU supports both professional and personal well-being. For more information please visit ourCareers at VU Webpage

Our Commitment to Protecting Country

Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility in all that we do to improve the health and wellbeing of our local and global communities and the planet that we share.

Our Commitment to Progressive Inclusivity

VU is an equal opportunity employer and proudly committed to progressive inclusivity. We welcome and celebrate diversity in all its forms including Aboriginal and Torres Strait Islander peoples people with disability culturally and racially marginalised communities LGBTQIA individuals and people of all ages and socio-economic backgrounds. We strive to reflect the communities we serve and foster an inclusive respectful and supportive environment where everyone feels they belong. We are proud to be aWGEA Employer of Choice for Gender Equality.

Our Commitment to Inclusive Recruitment

VU is committed to providing a positive and barrier-free recruitment experience. If you require adjustments at any stage of the recruitment process including accessible formats of documents please contact us ator call (03).