Senior Risk Analyst AI and Operational Risk

At TAL this role sits at the intersection of trust innovation and care helping ensure our Claims function continues to support Australians when it matters most. By strengthening operational risk and governance youll help embed confidence and integrity into how we reimagine claims including the responsible use of AI and data-driven solutions. Your work will directly enable safer decisions stronger outcomes and sustainable change supporting TALs purpose to protect people not just policies today and into the future.

In this role you will:

• Enable confident decisionmaking by delivering pragmatic commercially balanced risk and compliance advice across Claims.
• Embed robust risk governance into Reimagine Claims initiatives including AI and automated decisioning from design through delivery.
• Strengthen control effectiveness by overseeing assurance monitoring and reporting across Claims and technologyenabled processes.
• Surface emerging risk insights by identifying themes and root causes from incidents change activity and transformation impacts.
• Ensure regulatory confidence through timely escalation and reporting of key risk and compliance exposures.
• Shape a strong risk culture by influencing stakeholders and championing responsible compliant use of AI and data-driven capabilities.

Qualifications :

• Bring practical risk or compliance experience and confidently apply it to realworld business and transformation scenarios.
• Understand regulatory expectations (such as CPS230 and FAR) and help translate them into meaningful workable outcomes.
• Assess and manage risk holistically across operations technology and change using sound judgement and analysis.
• Support strong control environments including assurance activities within evolving or technologyenabled processes.
• Navigate emerging risk areas such as AI and automated decisioning with curiosity care and a focus on responsible use.
• Build trusted relationships by communicating clearly working collaboratively and influencing with integrity.
• Familiarity with AI governance principles and the risk considerations associated with automated or AI-assisted decisioning in a regulated financial services environment

Additional Information :

TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:

• An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
• Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
• Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals living with disabilities people from culturally diverse backgrounds and the LGBTIQ community.
• Need adjustments during the recruitment process Let our team know by getting in touch with us here to support you.

Youre always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Remote Work :

No

Employment Type :

Full-time