Automotive Fixed Operations Director
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Job Location:
Jackson, MO - USA
Monthly Salary:
Not Disclosed
Posted on:
10 days ago
Vacancies:
1 Vacancy
Job Summary
Fixed Operations Director Lead Excellence in Service & Parts at Our NewCDJR Store in Jackson MS!
Are you a seasoned automotive fixed operations leader ready to take charge of service and parts performance in a growing dealership Were building something special a brand-new Chrysler Dodge Jeep Ram (CDJR) dealership in Jackson Mississippi and were seeking an experienced Fixed Operations Director to lead our service and parts departments to operational excellence and profitability from day one.
As our Fixed Operations Director youll set the strategic direction for all fixed operations functions build high-performance teams and ensure outstanding customer satisfaction and financial results. This is a senior leadership role with real impact and growth potential.
What Youll Do
(Strategic Leadership & Operational Excellence)**
In this role youll:
Provide strategic leadership and direction for Service Parts and related fixed operations functions driving efficiency quality and customer satisfaction.
Establish and monitor performance goals and key performance indicators (KPIs) including gross profit parts sales technician productivity absorption and customer satisfaction scores.
Oversee budgeting financial analysis expense control and profitability goals for the fixed ops departments.
Lead the hiring training mentoring and development of department managers and staff building a strong results-oriented team.
Implement standardized operating procedures to optimize workflow and ensure consistent high-quality service delivery.
Maintain strong relationships with OEM representatives warranty administrators vendors and customers.
Ensure compliance with manufacturer standards warranty processes safety regulations and dealership policies.
Collaborate with dealership leadership to align fixed ops strategies with overall business goals and customer experience standards.
What Were Looking For
The ideal candidate will have:
Proven leadership experience in automotive fixed operations (service and parts) preferably 5 years in senior management or director-level roles.
Strong financial acumen with the ability to analyze departmental financials KPIs and drive profitability.
Deep understanding of dealership management systems
Exceptional communication coaching and team development skills.
A focus on customer experience operational integrity and continuous improvement.
A valid drivers license and professional industry presence.
Why This Role Matters
This is more than an operational position its a leadership opportunity to:
Shape the culture and performance of fixed operations at a brand-new dealership.
Drive strategic initiatives that directly influence customer loyalty retention and long-term profitability.
Build and mentor high-performing teams in a supportive growth-oriented environment.
Be recognized as a key leader within our dealership community and automotive industry.
Location: Jackson Mississippi
Ready to lead our fixed operations to excellence Apply now and help set the standard for service and parts success at our brand-newCDJR dealership!
Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
;Sales Consultant – Start Your Career With a Brand-New CDJR Store in Jackson, MS! ; Are you a go-getter who loves helping people find their perfect veh...
