Salesforce Consultant (SalesService Cloud)
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Job Location:
Saint Paul, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
We are seeking an experienced Salesforce Consultant to lead end-to-end implementations and enhancements across Sales Cloud and Service Cloud environments. This role focuses on translating business requirements into scalable Salesforce solutions driving configuration best practices and ensuring successful delivery across stakeholders.
You will work directly with business leaders operations teams and technical resources to design configure and optimize Salesforce platforms that improve sales performance customer service operations and reporting visibility.
This role requires strong business analysis skills combined with hands-on Salesforce configuration expertise.
Key Responsibilities:
Lead requirements gathering sessions with business stakeholders
Translate business processes into scalable Salesforce solutions
Configure Sales Cloud and Service Cloud features (objects flows validation rules automation)
Design security models including roles profiles and permission sets
Build reports and dashboards for executive visibility
Support data migration cleansing and integration initiatives
Lead UAT coordination and user training
Ensure platform governance and documentation standards
Collaborate with developers and integration teams when custom solutions are required
Requirements
Key Responsibilities:
Lead requirements gathering sessions with business stakeholders
Translate business processes into scalable Salesforce solutions
Configure Sales Cloud and Service Cloud features (objects flows validation rules automation)
Design security models including roles profiles and permission sets
Build reports and dashboards for executive visibility
Support data migration cleansing and integration initiatives
Lead UAT coordination and user training
Ensure platform governance and documentation standards
Collaborate with developers and integration teams when custom solutions are required
Requirements
4 years of Salesforce consulting or business systems experience
Hands-on experience implementing Sales Cloud and/or Service Cloud
Strong requirements gathering and documentation skills
Experience configuring Salesforce Flows and declarative automation
Experience designing reports and dashboards
Understanding of data modeling within Salesforce
Experience supporting UAT and change management processes
Strong communication and stakeholder management skills
Preferred Qualifications
Salesforce certifications (Administrator Sales Cloud Consultant Service Cloud Consultant)
Experience with integrations (REST/SOAP middleware platforms)
Experience in multi-department or enterprise environments
Experience with CPQ or additional Salesforce clouds
Knowledge of release management and governance frameworks
Ideal Candidate Profile
The ideal candidate:
Can bridge business and technical teams
Understands CRM strategy not just configuration
Communicates clearly with executives and end users
Drives adoption and measurable business impact
Thinks in terms of scalable architecture not short-term fixes
Required Skills:
Experience with AWS Azure or GCP Strong knowledge of networking security and cloud services Experience with Terraform ARM or CloudFormation Familiarity with containers and orchestration tools Strong troubleshooting and optimization skills
Company Industry
IT Services and IT Consulting
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- HP Service Manager
- Windows
- ServiceNow
- Relationship Management
- Operating Systems
- Management Consulting
- Troubleshooting
- Automotive Service
