Business Transformation Process Analyst
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
At ENGIE great adventures always start with a simple hello and the desire to take action for tomorrow. If like us you strongly believe the energy transition holds opportunities for you and for everyone then look no further you belong with us!
Our goal is to be the best energy transition utility and we have an ambition to reach net zero emissions by 2045. In Australia this includes flexible power generation energy retail services for homes and businesses advanced energy management solutions and a growing portfolio of future-focused projects from hydrogen and battery storage to wind and solar developments.
About the Role
We are looking for a Business Transformation Process Analyst to join our B2C team on a 12month fixedterm contract based in Melbourne. In this role you will support the B2C Director of Transformation Australia by analysing documenting and improving business and system processes that are critical to the successful implementation of our new digital B2C billing system.
Key Responsibilities
- Map current and futurestate B2C operational processes ensuring alignment with system requirements and integration into the new digital billing platform.
- Identify operational gaps and inefficiencies clarify business requirements and recommend system and process improvements that support transition readiness.
- Manage and balance competing priorities across businessasusual activities and project deliverables ensuring work is sequenced effectively and delivered to a high standard.
- Develop and maintain clear structured and userfriendly process documentation aligned with governance frameworks and BPMN 2.0 standards.
- Facilitate requirementgathering workshops and collaborate closely with stakeholders to understand operational customer and employee impacts.
- Support process modelling and the implementation of digital tools and automation solutions to improve efficiency.
About You
You are an analytical and collaborative contributor who can navigate complexity build strong relationships and turn detailed process information into clear practical insights that support continuous improvement and transformation. Were looking for:
- A degree in Business Administration Information Systems or a related field.
- Experience analysing and improving business processes (AsIs / ToBe mapping) using BPMN 2.0.
- Strong facilitation skills including leading requirementgathering sessions and workshops.
- High proficiency in producing clear structured and userfriendly process documentation.
- Demonstrated ability to work across multiple projects and manage competing priorities.
- Experience with processmodelling tools such as Microsoft Visio.
- Strong analytical problemsolving and stakeholderengagement skills.
- Exposure to digital tools and automation solutions that enhance process efficiency.
ENGIE is an equal opportunity employer promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs job requirements and individual qualifications without any regard to origin age carers responsibilities sexual orientation gender identity pregnancy religion marital status health disability or political opinions. Aboriginal and Torres Strait Islander peoples people with disability people from diverse cultural and linguistic backgrounds and people of the LGBTIQA community are encouraged to apply. Our differences are our strengths.
Required Experience:
IC
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
Cofely Besix facility management was founded in 2008 as a joint venture between Cofely Services GDF Suez and the Besix Group. The combined strengths of these two companies enable us to consistently deliver first class integrated facility management services, with all tasks completed ... View more
