Field Service Supervisor
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Job Location:
Alexandria, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Obsessions:
- Lead Field Service team
- Provide direction mentoring and feedback to Field Service Supervisors fostering technical growth.
- Schedule engineering resources effectively to meet project demands and ensure workload balance.
- Provide training development and career growth opportunities for team members.
- Ensure compliance with Aagard standards industry requirements and safe work practices.
- Allocate resources
- Schedule Field Service Technicians for upcoming travel.
- Collaborate with Assembly teams to determine the best resource for travel needs.
- Schedule Field Service Technicians for in-house activities to include retrofit assembly training resolving tech support issues testing machines.
- Monitor resource allocation to optimize efficiency and project completion timelines.
- Ensure the Aagard experience
- Ensure technicians are the best technicians to work with in the customer facilities.
- Ensure technicians are independently proficient at problem solving in the field.
- Ensure technicians deliver superior customer experience that surpasses expectations.
- Promote continuous improvement and customer-focused practices to enhance satisfaction and loyalty.
Knowledge and Experience:
- Associates degree in Mechanical Technology Mechanical Drafting Mechatronics Robotics or related field plus 3 years or equivalent combination of education and/or experience
- Ability to provide training that is needed to be travel ready including machine controls
- Demonstrate technical understanding of machinery and processes
- Experience or training with PCs Servos PLCs preferred
- Knowledge of blueprint reading hydraulics pneumatics electronics and use of correct terminology
- Ability to view and understand CAD drawings and experience with Microsoft products
- Willing and able to travel domestically and internationally up to 30% of the time which may include any day of the week and comply with applicable travel requirements
- Must obtain and maintain a valid passport (cost reimbursed by Aagard)
- Ability to walk or stand up to 100 percent of the time
- Ability to lift up to 50 lbs. stoop kneel crouch crawl or climb
Benefits Offered:
At Aagard we believe in investing in youyour health your career your financial future and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.
Comprehensive Healthcare for You and Your Family
- No-Cost Coverage: Preventive & major medical coverage for you and your familyfully paid by Aagard.
- Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
- Payment-in-lieu: Receive extra compensation if youre insured elsewhere.
- Company-Paid Benefits: Dental Life and Disability insuranceall included.
- Wellness Support: Reimbursements for gym memberships nutrition counseling mental health services vision screenings and more.
Financial Security
- 401(k) with Company Match: 50% match on the first 10% of your contributions.
- Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.
Time Off
- Paid Time Off: Enjoy time for rest and relaxation.
- 9 Paid Holidays throughout the year.
- Paid Bereavement Leave for lifes difficult moments.
- Volunteer Time Off: Make an impact with paid time to support causes you care about.
Career Growth & Development Opportunities
- Pathways to Leadership: Build your future with mentorship and servant leadership programs.
- Educational Support: Scholarships and tuition reimbursement to help you grow.
Unique Offerings That Set Us Apart
- Celebrate Care and Connect: Our on-staff chaplain is here to support you through lifes milestones challenges and celebrations.
- Supporting Our Community: Aagard matches your charitable contributions helping you give back and make a difference.
- Team Building Events & Lunch & Learns: Connect learn and grow with your peers.
- Complimentary Perks: Enjoy fresh fruit hot beverages and local business discounts.
At Aagard youre not just joining a companyyoure joining a team that cares. Your contributions matter here and were proud to offer benefits that help you thrive at work and beyond.
Required Experience:
Manager
Key Skills
About Company
Aagard develops purpose-built case packers, cartoners, sleevers, retail-ready packaging designs, palletizers, and combination systems. Secondary Packaging Automation Machines.
