Office Administrator (English Services) (TeleworkHybrid)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

This is a hybrid role requiring a mix of in-office and remote work. On-site presence at the downtown Toronto office is required based on departmental guidelines and business needs.

18-Month secondment.

Working at CBC:

At the CBC we all have a story to tell. Whats yours

If you share our passion for storytelling Canada and having a positive impact on your community CBCs Digital Strategy and Product team is where you want to be!

CBC serves one of the countrys largest digital audiences and one of the few that is built and owned in Canada by Canadians. Our product suite includes CBC News app CBC Gem and CBC Listen.

Our product vision is to make it effortless for all people and communities in Canada to tell and discover the stories that connect us. Whether delivering the latest breaking news international hit series like North of North deep dives into the issues of your town or neighbourhood award winning podcasts like Someone Knows Something or nation building events like the Olympics our products ensure that these stories reach Canadians on their phones TVs desktops or smart speakers whenever they need or want us.

You have the opportunity to play a part in informing enlightening and entertaining Canadians through innovative storytelling formats and content discovery. We are an empowered outcome-driven innovative hub for CBC critical to the future growth of Canadas public media company and the wider content ecosystem. We believe that we are most impactful when our teams reflect the breadth of experience of the audiences we serve and we are committed to an inclusive and equitable workplace to realize that belief. When you join our mission you are not only contributing to the growth of the CBC but the future of our country.

Why is this role important
The Digital Strategy and Product (DSP) department is looking for an Office Administrator to play a key role in supporting a department of 200 people. This position enables predictability alignment and smooth execution across DSP by maintaining accurate records and supporting operational processes that keep the department running efficiently.

As part of the People Operations team you will coordinate transactions manage critical information and provide high-quality administrative and operational support across staffing recruitment asset management and training/conference coordination and other operational activities. Your work ensures managers and teams can focus on their core responsibilities.

This is a fast-paced and varied role where no two days are the same. You will manage multiple priorities build positive relationships across teams and stakeholders identify issues within your scope escalate when needed and operate with a high degree of ownership and accountability. Success in this role requires attention to detail adaptability collaboration sound judgment and a continuous improvement mindset.

This is a hybrid role requiring a mix of in-office and remote work. On-site presence at the downtown Toronto office is required based on departmental guidelines and business needs.

Heres why we should work together:

Our digital teams values - collaboration inclusion learning and continuous improvement - embody who we are as a people-focused digital-forward employer. We follow Agile principles and the empowered product operating model. Our dedicated managers work closely with every individual to ensure we are leveraging their strengths championing their ideas and supporting their pursuit of new skills and their desired career progression.

Here at CBC Digital Strategy & Products your well being is critical to our success. It is essential that work be a safe space where our employees are able to share their authentic selves with one another and to push each other to challenge conventions.

Perks you can look forward to:

• Work with purpose and impact at scale
• Flexible work schedules allowing you to find balance for yourself your family and your work;
• A hybrid environment you can enjoy the benefits of work from home and in-office collaboration
• Competitive total rewards package including robust health benefits and best-in-class defined benefits pension plan;
• Dedicated time for innovation learning and development; wherever your interests lie;
• Opportunities to work with emerging technology;
• Opportunities for continued learning and professional development;
• Opportunities to become a member of our Employee Resource Groups;
• Pair programming and mentorship opportunities where you can learn from the best in the industry and help coach new talent;
• A creative and dynamic work environment where your ideas and contributions can be heard valued and respected;
• A supportive management team committed to upholding the highest standards of diversity and inclusivity;
• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.
  

How you will make an impact

As Office Administrator you will ensure the smooth functioning of key processes across People Operations. Your work enables leadership to plan and execute with confidence and helps the department operate efficiently.

Youll support the department through:

Information Management & Systems:

• Maintain accurate and up-to-date records related to staffing headcount equipment assets and planning. Serve as a Workday and LiveLink Super User processing transactions and liaising with People Operations Finance Talent Acquisition and People & Culture as needed.

Staffing & Recruitment Support:

• Coordinate and process staff-related system transactions and maintain staffing records including vacancies hires reporting line changes and contract updates. Support recruitment and onboarding activities including handling confidential documentation equipment and system access coordination.

People Operations Coordination & Asset Management:

• Assist with People Operations initiatives based on priorities. Support managers and staff with equipment and supply needs proactively managing inventory and orders. Partner with the Administrative Assistant to coordinate department all-staff meetings in-office days and events.

Workflow & Organization:

• Keep department files shared drives and communications organized. Help staff navigate internal systems and processes. Identify process gaps or delays and recommend practical guideline-based improvements.

Success Looks Like:

• Department operations are reliable and well-supported and efficient enabling leadership to plan and execute with confidence.

• You are recognized as a reliable proactive and detail-oriented partner.

• Managers trust the accuracy of staffing asset procurement planning and budget information.

• Hiring onboarding and equipment coordination run smoothly and on time.

• Processes are clear documented and easy for staff and managers to follow.

• Work moves forward with minimal delays corrections or surprises.

What you bring to our team:

• Two or more years of experience in administrative operations or coordination roles.

• Experience with HR Finance or operational systems (e.g. Workday or similar)

• Strong organizational prioritization and attention-to-detail skills.

• Proficiency in Google Workspace (Docs Sheets Slides) and Microsoft Office tools.

• A proactive solution-oriented approach with a collaborative (we vs I) mindset.

• Alignment with DSP values of collaboration learning and continuous improvement.

• Willingness to learn new tools adapt to changing priorities and take ownership of your work.

• Clear professional communication and strong interpersonal skills.

• Comfort working with multiple stakeholders systems and competing priorities.

• Interest in improving workflows and simplifying manual or complex processes.

• Curiosity about cross-functional operations across People Operations Finance and DSP teams.

Youll thrive if you:

• Enjoy administration and multitasking from processing purchase orders to responding to staff questions and improving processes.

• Take pride in fostering a collaborative and supportive experience for others.

Nice to have:

• Experience supporting digital product or technology teams.

• Experience using Slack or Google Chat as communication tools.

• Familiarity with Agile or iterative team environments.

• Experience in the media public sector or related industries.

• Experience with staffing HR budgeting or vendor management processes.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

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