Regional Physical Safety & Security Manager

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As the Regional Physical Safety & Security Manager for LATAM you oversee safety and physical security programs across offices within your geographic area. You execute regional standards spanning incident response site operations EHS workplace violence prevention vendor management and travel risk. Through partnerships with Real Estate and HR you mitigate regional threats and deliver a resilient workplace.

This position is an individual contributor role reporting to the Director Physical Safety & Security.

Responsibility

• Lead LATAM regional safety and physical security operations across assigned sites; ensure consistent execution of global policies and standards

• Coordinate incident response and escalation with the global security operations center (GSOC) and site teams; conduct postincident reviews and corrective actions

• Manage security vendor relationships (guard force monitoring risk intelligence) including SLAs staffing post orders compliance and performance

• Administer and optimize site security technologies (access control/badging video management intrusion); ensure uptime data governance and integrations

• Drive lifesafety and EHS partnership with Workplace Experience (fire/lifesafety systems drills AEDs ergonomics) and ensure local regulatory compliance

• Execute travel risk and employee safety programs; brief travelers monitor events and support emergency response

• Conduct risk assessments audits and site reviews; recommend and implement mitigations and design improvements

• Support new site openings expansions and decommissions with security design requirements and commissioning

• Develop training and awareness for employees reception and vendors on safety emergency procedures and reporting

• Track and report KPIs/OKRs for incidents vendor performance technology health and program maturity; present insights to leadership

• Maintain regional budgets and forecasts for vendors technology lifecycle and projects

• Collaborate with Legal/HR/IT Security on investigations and evidence handling; uphold privacy and regulatory requirements

• Participate in oncall rotation and provide afterhours support for regional incidents as needed

• Travel regionally within LATAM for audits projects and incident response as required

• Work onsite full-time and respond to after-hours incidents

In Office: Employee works from the physical workspace 100% of the time.

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• Bachelors degree in a relevant field

• 8 years experience leading security or safety operations in multi-site environments

• Experience managing contract guard vendors and service providers

• Experience with workplace violence prevention and threat assessment practices

• Experience administering enterprise access control and video management systems

• Experience leading incident response and investigations with cross-functional partners

• Experience defining operational metrics and dashboards

• Experience implementing security programs in new facility locations

Preferred

• Masters degree in a relevant discipline

• Professional certifications such as CPP PSP or NEBOSH

• Membership in international security organizations such as OSAC or ASIS

• Experience supporting security design for construction projects

• Language skills in Portuguese and English

• Knowledge of regional EHS and life-safety regulations

• Knowledge of relevant ISO standards and audit requirements

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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