Chief Security
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Job Location:
Ho Chi Minh City - Vietnam
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
GENERAL MISSION
- Maintains a safe and secure environment for customers and employees by establishing and enforcing security policies and procedures; supervising the security guard force.
RESPONSIBILITIES AND MEANS
- Develop and implement security policies protocols and procedures
- Train and monitor security supervisor officers and guards
- Attend meetings with other managers to determine operational needs
- Plan and coordinate security operations for specific events
- Coordinate staff when responding to emergencies and alarms
- Review reports on incidents and breaches
- Investigate and resolve issues
- Create reports for management on security status
- Analyse data to form proposals for improvements (e.g implementation of new technology)
ADMINISTRATIVE RESPONSIBILITIES
- Conform to and enforce policies and procedures & rules and regulations as laid down by ACCOR and the Hotel in order to achieve the highest levels of uniformity and guest service.
- Performs special duties as required by the General Manager.
TECHNICAL RESPONSIBILITIES
- Maintain a hotel logbook on incidents complaints etc. and refer them if required to the appropriate department for follow up action.
- To attend regular operational meetings to review monitor adjust and upgrade the performance of the Department as a whole explaining new direction and policies and procedures at the same time.
- To be aware of the Security policies and procedures of the hotel and ensure that at all times in all area of the Hotel that they are being strictly adhered to.
- To be aware of the Fire and Emergency procedures and your departments responsibility in an emergency.
COMMERCIAL RESPONSIBILITIES
- To handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients customers and guests of the Hotel.
HUMAN RESOURCE RESPONSIBILITIES
- Have a good relationship with all colleagues.
- Be understanding supportive encouraging and helpful to all.
RELATIONS
- Reports directly to the Director of People and Culture.
- Work closely with other Departments of the hotel and attend regular meetings on a periodical basis.
- Participate in providing and receiving constructive criticism with regards to the Department and the Hotel as a whole in order to improve efficiency productivity and guest service.
REPLACEMENT AND TEMPORARY MISSION
To perform other related duties and special projects as required by the Resident Manager both within and outside the hotel.
Qualifications :
Knowledge and Experience
- Secondary / High school education
- Certificates in Fire Safety Management (Commercial Building) National Skills Recognition System CPR and First Aid Management
- Minimum 3 years of relevant experience in a similar capacity
- Good reading writing and oral proficiency in English language
Competencies
- Strong leadership interpersonal and training skills
- Good communication skills
- Honest with a high level of integrity
- Ability to remain calm and react fast to situations
- Results and service oriented with an eye for details
- Ability to multi-task work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Additional Information :
- Employee benefit card offering discounted rates in Accor Hotels worldwide
- Develop your talent through Accors learning programs
- Opportunity to grow within your property and across Accors Luxury hotels
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business
- Criminal Justice
- Security Management
- Compliance
- Clearance
- General Managements
- Security Requirements
- Security Systems
- General studies
- Access Control
- Security Procedures
- Information Security
- Risk Assessments
- Security Issues
- Physical Security
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
