Credentialing Service Specialist
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Job Location:
Santiago de Querétaro - Mexico
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Credentialing Specialist Customer-Focused English-Driven Role
We are looking for a Credentialing Specialist with a customer service background to support U.S.-based healthcare providers throughout the credentialing process. This role is ideal for professionals who already have experience working with English-speaking clients and want to build a long-term career in healthcare operations.
No prior credentialing experience is required we provide full training.
Customer service experience in English is highly preferred.
What Youll Do
- Communicate daily with U.S.-based healthcare professionals via email and internal systems.
- Manage and follow up on credentialing cases ensuring accurate documentation and compliance.
- Maintain clear professional communication with clients regarding requirements timelines and status updates.
- Track and document information in internal systems with a high level of accuracy.
- Collaborate closely with internal teams to ensure smooth case resolution.
- Handle sensitive information with professionalism and confidentiality.
Qualifications :
Required Qualifications
- 1 year of experience in Customer Service Client Support or a similar role (highly preferred).
- Professional/Advanced English level (spoken and written) daily interaction with English-speaking clients.
- Experience working with U.S.-based clients or companies (highly preferred).
- Strong communication skills and customer-oriented mindset.
- Comfortable working with computers and learning internal systems.
- Ability to work independently manage follow-ups and stay organized.
Nice to Have
- Experience in BPO Shared Services SaaS Healthcare or international call centers.
- Familiarity with case management ticketing systems or CRM tools.
Why work at MedTrainer
Great Compensation. We offer attractive and increasing pay at every level. We pay well because our employees are on teams that drive significant business value. This department is directly tied to revenue and the growth of the business.
Strong career development. The senior and leadership positions in the department are filled through promotions from within. We are growing and want you to grow with us!
Job stability. We train our employees on Healthcare Credentialing. Never heard of it Thats why we train people! We build up our people and each employee represents a significant investment that we dont want to lose!
Great place to work. We have normal working hours (Monday-Friday 8am-5pm) lunch and breakfast in the office fitness challenges an in-office health department futbolito Beer Fridays and birthday & other celebrations.
Transferable career skills. Working at MedTrainer you will develop strong customer relationship and account management experience enhance your Business English proficiency and build collaborative and leadership skills in a dynamic team environment.
Additional Information :
- This role does not require prior credentialing experience we train you from day one.
- Ideal for professionals looking to leverage their customer service and English skills while entering the U.S. healthcare industry.
Application Requirements
- This is a on-site position in Querétaro Mexico.
- We are only considering candidates who Are Mexican citizens or legally authorized to work in Mexico and currently reside within Querétaro or are willing to relocate.
- Please attach your updated CV in English when applying.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
MedTrainer is an innovator in the healthcare industry, changing the landscape of technology offers with the Medtrainer Platform Solution comprised of our proprietary Learning Management System (LMS), our core focus on Compliance Training as well our Managed Services offering in Creden ... View more
