Order to Cash Associate Contracts

Wood Mackenzie is the global leader in analytics insights and proprietary data across the entire energy and natural resources landscape.

For over 50 years our work has guided the decisions of the worlds most influential energy producers utilities companies financial institutions and governments.

Now with the worlds energy system more complex and interconnected than ever before sector-specific views are no longer enough. Thats why weve redefined whats possible with Intelligence Connected.

By fusing our unparalleled proprietary data with the sharpest analytical minds all supercharged by Synoptic AI we deliver a clear interconnected view of the entire value chain. Our trusted team of 2700 experts across 30 countries breaks siloes and connects industries markets and regions across the globe.

This empowers our customers to identify risk sooner spot opportunities faster and recalibrate strategy with confidence whether planning days weeks months or decades ahead.

Wood Mackenzie
Intelligence Connected

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Wood Mackenzie Values

• Inclusive we succeed together
• Trusting we choose to trust each other
• Customer committed we put customers at the heart of our decisions
• Future Focused we accelerate change
• Curious we turn knowledge into action

Role Purpose

The role holder will be an integral member of the Order to Cash division. Based in Mexico City the role supports all customer contract related activities. The team are responsible for contract checking order processing and related online entitlement and invoicing for Wood Mackenzies research clients. The role will directly support the global Sales and billing teams in all contracting aspects.

Main Responsibilities

You provide accurate and timely support for activities assigned to you and co-ordinate across the team and with other departments where required. These tasks include:

• Auditing pre-checking formatting and processing of contracts which have a varying degree of complexity size & value to provide accurate & timely invoicing which enables correct access to content and diminishes commercial & legal risks to Wood Mackenzie

• Ownership of the bridging process for contracts whilst negotiations are ongoing to ensure that they are legally compliant Wood Mackenzie revenue is protected and customer content access seamless

• Ownership of auto-renewal contract process to ensure price increases are communicated ahead of re-issue of annual invoices

• Work closely with the Billing team to ensure invoice accuracy of billing and delivery contact details

Secondary responsibilities

• Monitoring customer data quality and orders internally via Salesforce dashboards to deal with any issues that arise

• Liaising with Commercial Operations team to ensure internal control processes are followed

• Support for internal projects related to contracting and invoicing via active contribution on project teams or via requests for data analysis

• Liaise with internal departments and colleagues across all Wood Mackenzie Sales Customer Focus Finance Legal Risk.

Knowledge and Experience

Candidates should be professional with experience of working in a support or operations role. Excellent organisational and IT skills as well as flexibility and good time management are essential to succeed in this role.A working knowledge of would be beneficial.

Essential Competencies

• Attention to detail and accuracy

• Excellent written and verbal communication skills

• Process driven

• Confidence to challenge colleagues of all levels when required

• High levels of initiative and proactivity

• Working in a fast paced environment ability to work to deadlines and prioritise workload

• Ability to adapt as part of a fast-evolving team

• Ability to understand and follow instructions carefully

• Working with IT applications (Intermediate Excel skills are required for this role)

• Knowledge of

Equal Opportunities

We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race colour religion age sex national origin disability or protected veteran status. You can find out more about your rights under the law at

If you are applying for a role and have a physical or mental disability we will support you with your application or through the hiring process.