Director, Corporate Marketing and Communications

About Reputation

Reputation founded in Silicon Valley in 2013 is the industrys sole platform that uses an AI-powered product stack to help companies measure manage and scale their real-time reputation performance everywhere effectively functioning as a businesss eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner Kleiner Perkins and Marlin Equity Partners driving substantial annual recurring revenue from Global Fortune 1000 companies major automotive OEMs healthcare systems and top property management firms with trust from over 250 partners including Google and Meta. Recognized recently as Americas Greatest Midsized Workplaces by Newsweek which rewards excellence and career development and attracts player-coaches team-oriented collaborators and individuals who value perseverance and hustle.

Your Role at Reputation

We are seeking a strategic and hands-on Director of Corporate Marketing & Communication to lead and execute our brand thought leadership content social media PR and analyst relations strategies.

This role will serve as the steward of our brand narrative and voice ensuring consistency clarity and competitive positioning across all external and internal channels. The ideal candidate is both a big-picture strategist and an operator who stays close to execution agency management and social engagement.

This role will be responsible for strengthening brand awareness positioning our platform as an industry leader amplifying executive thought leadership and ensuring our messaging is grounded in market reality and customer value.

How Youll Shape the Experience:

Brand Strategy & Thought Leadership

• Develop and execute an integrated brand and thought leadership strategy aligned to company growth objectives and positioning.

• Create a cohesive narrative that clearly communicates the value of the Reputation Platform to our ICP and key stakeholders.

• Drive executive visibility through bylines speaking engagements research reports and strategic media placements.

• Partner cross-functionally to identify emerging industry trends and translate them into compelling content and positioning opportunities.

Content Strategy & Execution

• Own the comprehensive content strategy across web blog research campaigns and multimedia formats.

• Oversee development of high-quality content including: white papers research reports case studies campaign kits infographics videos blog posts and byline articles.

• Ensure alignment between content product launches awareness campaigns sales enablement and research initiatives.

• Maintain close involvement in content creation and editorial direction to ensure strategic consistency and quality.

Organic Social & Audience Engagement

• Lead the organic social media strategy across platforms optimizing for brand growth engagement and audience expansion.

• Partner with internal stakeholders to develop compelling social and video content showcasing customer success industry expertise and company culture.

• Stay close to social performance platform trends and emerging formats to ensure competitive visibility.

Public Relations & Analyst Relations

• Serve as the senior point of contact for global PR agencies ensuring effective media pitching press releases rapid-response commentary and thought leadership placements.

• Proactively identify opportunities to increase media visibility and strengthen brand positioning.

• Manage analyst relations rhythm of business including briefings inquiry calls and tracking upcoming research to ensure accurate representation of our platform.

• Support crisis communication planning and executive messaging alignment.

Internal Communications

• Partner with HR and executive leadership to align internal messaging with company strategy values and culture.

• Support enterprise-wide communications that reinforce brand clarity and employee engagement.

Performance & Optimization

• Establish and monitor KPIs across content PR analyst relations and social channels.

• Leverage data and analytics to refine strategies improve engagement and maximize impact.

• Continuously evaluate competitive landscape and adjust positioning accordingly.

The Skills That Set You Apart:

• Bachelors degree in Marketing Communications Business or related field.

• 10 years of experience in corporate marketing communications brand strategy and content leadership

• 7 years of leadership experience with demonstrated ability to manage cross-functional initiatives and agency relationships.

• Strong background in content marketing PR analyst relations and organic social strategy ideally within SaaS or MarTech.

• Deep understanding of digital trends SEO and thought leadership development.

• Exceptional storytelling writing and executive communication skills.

• Proven ability to balance strategic vision with hands-on execution.

Where Youll Connect & Collaborate:

Your main HQ is our Scottsdale AZ or Lehi UT office but we know great work can happen anywhere. Youll have the flexibility of a hybrid schedule joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week.

Our Benefits & Perks

We believe our people deserve to feel supported valued and rewarded both in and out of work. Thats why we offer a generous and thoughtfully designed benefits package including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 Extended Company Holidays which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps coaching and gym memberships

- Carrot Fertility: Support for fertility family planning maternity parenting and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.

To learn more about how we handle the personal data of applicants visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.