Director, Leadership Communications

Visa is seeking a Director of Leadership Communications to help elevate and scale how we tell our storyexternally and internallythrough the voices of our most senior leaders. This role sits at the center of strategy storytelling and execution supporting our CEO and Group President with their communications plans and approach.

The ideal candidate is a seasoned versatile communicator who is fluent across multiple communications disciplines moving seamlessly across media executive messaging employee communications social events and presentations while anchoring everything in clear business understanding and narrative coherence.

The Role

As Director of Leadership Communications you will work closely with the VP of Leadership Communications to:

• Shape and execute leadership communications across both external and internal channels ensuring clarity consistency and impact.
• Help translate business strategy performance and priorities into compelling plainspoken stories that resonate with employees media clients and partners.
• Serve as a trusted counselorbringing sharp point of view strong judgment and an operators mindset.

This role requires a strong grasp of Visas business model growth priorities and operating rhythms. Candidates with experience in strategy operations consulting or business rolesalongside deep communications expertisewill be especially well-positioned to succeed.

What Youll Do

• Develop integrated communication strategies that span external media internal channels social platforms events and speaking opportunities.
• Support both day-to-day leadership communications and high-visibility moments including major announcements organizational changes enterprise initiatives and global events.
• Translate complex business technology and market dynamics into clear engaging and human storytelling.
• Produce a wide range of executive-ready materials including talking points speeches presentations employee messages op-eds blog posts interview briefs social content and FAQs.
• Collaborate closely across the global and regional communications teams to ensure alignment and amplification.
• Identify opportunities to connect executive narratives to broader trends and Visa-wide priorities elevating impact and relevance.
• Bring a digital- and audience-first mindset helping leaders engage authentically across platforms.
• Operate with a market support lens informing and supporting colleagues across regions.
• Track outcomes and impact helping demonstrate the value and effectiveness of leadership communications.

Who You Are

You are equal parts strategist storyteller and doer. Youre comfortable owning ambiguity managing multiple priorities and moving fastwithout sacrificing quality or judgment. You bring executive presence strong instincts and a collaborative approach.
You likely bring:

• Broad experience across multiple communications disciplines including executive communications media and PR internal communications social media events and presentation development.
• A deep appreciation for business context with the ability to connect communications to enterprise strategy and outcomes.
• Comfort operating as a generalist with range not a single-discipline specialist.
• Exceptional writing editing and verbal communication skills with a sharp eye for tone audience and clarity.
• Ability to influence through relationships insight and credibility.
• High integrity sound judgment and discretion when handling sensitive and confidential information.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications :

Basic Qualifications:

• 10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
• 12 or more years of relevant experience.
• Experience across both internal and external communications; agency and in-house mix strongly preferred.
• Strong understanding of complex matrixed organizations; fintech payments technology or financial services experience a plus.
• Proven ability to lead by influence and operate effectively in highly cross-functional environments.
• Media experience and strong understanding of modern executive presence across earned and owned channels including social.
• Highly organized adaptable and comfortable in fast-paced environments with shifting priorities.
• Proactive solutions-oriented and comfortable managing up.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 170700.00 to 273200.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time