JOB DESCRIPTION
CobaltBusiness OperationsManager
Project Management Department
Reports to:Head of Operations Dotted line to Managing Director of Cobalt
Job Summary
The CobaltBusinessOperationsManageris energetic and committed to holistically managing not only a multitude of projects but implementing processes and workflow to drive adoption of strategy innovationAI solutions media and market access across the organization. TheBusinessOperationsLeadwill work within a cross-functional team (strategy access technical and media) to ensure all project requirements are well defined and communicated to all team members TheBusinessOperationsManageris the problem-solving partner for all cross-functional leads for everything logistical leading the Cobalt team to meet its deliverables with both decisiveness and confidence. They play an important proactive role in helping toidentifyand manage resource allocation projectrisksand are accountable for ensuring that their team is successfully managing multichannel deliverables that are on time on budget and on strategy.
Key Job Responsibilities(Duties may include but are not limited to all or some of the following)
PM Methodology/Internal Process:
Acts as the owner ofthe Cobaltprocess ensures the team adheres to the proper process
Develops manages and supports client relationships with key accounts as assigned;identifiesvalue-added opportunities to strengthen client/agency partnerships
Gathers requirements in collaboration with clients internal resources and third parties for digital marketing projects including website development RM implementation data integration projects marketing automations etc.
Maintain documentation for all digital marketing implementations
Function as liaison between client IT/tech teams and internal tech team
Product Development
Help develop product pricing process and implementation guides for strategic and technical marketing products.
Drive adoption of products across multiple internal stakeholders across the organization.
Champion ways of working and product integration across multiple clients and workstreams.
Troubleshoot and drive solutions to successfully implement innovation and AI powered workstreams.
Resource Allocation:
Partners with theHead of Operations and the Cobalt teamto continually assess resources and ensure they are deployed andleveragedto meet brand needs (ie balanced workloads talent to tasketc)
Actively manages resource allocationacross the Cobaltteam byidentifyingresource gaps and working to proactively fill them with internal resources and/or resources to beidentified. Manages skillsets and talent to task allocations.
Project Finances:
Partners with internal stakeholders in the development of estimates and statements of work for all Cobalt initiatives.
Tracks and manages timelines and budgets for multiple projects; helps to forecast monthly and yearly project spends
Manages costs and timelines across a portfolio of projects
Acts as a key stakeholder and leader in assuring that weekly internal brand financial meetings are taking place; works in tandem with Financial and Account Services counterparts to make sure that tactics are being managed within approved estimates
Bringinnovative solutions to theirtechnical and strategicteams and exploring tools to help their teams function more efficiently
Internal Relationships and Team Leadership:
Managerial skills:
Acts as a conduit for a productive culture and drives a positive team morale
Solutions first approach when driving team communications and outcomes across Cobalt
Job Qualifications(Skills/Requirements)
Bachelors degreerequired
5-7 years of experience in the advertising industry (pharmaceutical preferred)
Excellent verbal written and interpersonal communication skills
Strong analytical and problem-solving skills
Impeccable organization and efficiency skills
Experience leading large and small projects
Experience with project management tools specificallyHiveWorkamajig
Experience with Agile/Scrummethodology
Experience withAI platforms brand and engagement strategysearch marketing email marketing and CRM platforms preferred
Product launch med/legal and FDA 2253/OPDP submission experience
Microsoft Office Suite: Word Project Excel PowerPoint; Acrobat Professional; web-based routing and project management system administration
Can mindfully manage deadlines multiple tasks and challenges
Strong project management skills/experience; highly organized with strong attention to detail
Diligently works to live by the Calcium core values of commitment integrity and respect
Goesabove and beyondthe job description and has the willingness to be flexible for the team agency andultimately thework
Required Experience:
Manager
Calcium is a division of Calcium+Company, an award-winning healthcare marketing agency dedicated to nourishing companies and brands.