North America (NA) Sales Operations Manager
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.
Department Overview
Silvus Technologies was acquired by Motorola Solutions in 2025 and is now part of its ecosystem of safety and security technologies.With deep roots in DARPA research Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight Silvus radios form a self-healing self-forming mesh network enabling secure and reliable connectivity including video and high-bandwidth data.
Job Description
THE OPPORTUNITY
The North America (NA) Sales Operations Manager works with and directly reports to the Senior Director Sales Operations. The successful individual in this role is focused on supporting the North America Silvus Sales VP and the sales teams with all operational tasks to drive efficiency across the sales team for forecasting and reporting. The North America Silvus Sales team is responsible for the sales of Silvus products software and services via the extensive network of Channel partners and Direct customers through legacy MSI sales. This position is eligible for 100% remote work depending on location.
ROLE AND RESPONSIBILITIES
- Working closely with the Silvus sales Team to drive efficiencies and growth.
- Provide support to the NA Sales VP and Silvus sales team:
- Daily weekly quarterly and annual forecasting & committed view reporting.
- Operation reviews and Quarterly Business review presentations and support.
- Analyzing sales data to identify trends opportunities and areas for improvement.
- Managing and maintaining CRM data to ensure accurate and up-to-date information.
- Collaborating with the sales team to develop and implement sales strategies and tactics to drive growth and new opportunities.
- Creating regular reports and dashboards to track sales performance and KPIs.
- Driving sales forecasting and quota setting processes for the sales organization.
- Identifying and implementing process improvements to streamline sales operations.
- Providing training to the sales team on tools processes and best practices
- Tracking and reporting on key sales metrics such as conversion rates win/loss analysis and pipeline management.
- On boarding new hires with required training.
- Working with Global and International counterparts to drive new tools processes and collaborations.
- Working closely with finance strategy and supply chain organizations to align on key objectives
- Travel Requirements - up to 10% of the time but variable (1-2 days every month may be required).
REQUIRED QUALIFICATIONS
- Bachelors degree in business technical or related field from an accredited university or college
- Minimum 6 years of experience in operations management or in sales
- Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies
- Financial skills and business acumen to understand sales profitability and opportunities
- Experience of Salesforce / Zoho or related CRM and Tableau software
- Advanced Excel skills
- Excellent Google sheets docs and slides skills
- Research and reporting skills to analyze sales data and consumer trends to create sales forecasts
- Good influencing consensus-building and conflict-resolution skills
- Knowledge of channel distribution strategy and programs an advantage
- Must be a U.S. Citizen due to clients under U.S. government contracts.
- All employment is contingent upon the successful clearance of a background check and drug test.
PREFERRED KNOWLEDGE SKILLS AND ABILITIES
- Masters degree from an accredited university or college.
- 8-10 years of demonstrated experience in operations management or in sales.
- Ability to work under own initiative and self-motivation
- Excellent communication skills
- AI Skills an advantage
- Possess critical thinking and investigative skills
Basic Requirements
- Bachelors degree in business technical or related field from an accredited university or college
- Minimum 6 years of experience in operations management or in sales
- Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies
- Financial skills and business acumen to understand sales profitability and opportunities
- Experience of Salesforce / Zoho or related CRM and Tableau software
- Advanced Excel skills
- Excellent Google sheets docs and slides skills
- Research and reporting skills to analyze sales data and consumer trends to create sales forecasts
- Good influencing consensus-building and conflict-resolution skills
- Knowledge of channel distribution strategy and programs an advantage
- Must be a U.S. Citizen due to clients under U.S. government contracts.
Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
YesOur :
Incentive Bonus Plans
Medical Dental Visionbenefits
401K with Company Match
10 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.
Required Experience:
Manager
Key Skills
- Business Development
- Key Decision Makers
- Customer Service
- Revenue Growth
- Regional Sales
- Healthcare
- Distributors
- Account Management
- CRM
- Customer Relationships
- New Customers
- Territory
- Product Line
- Sales Goals
- Sales Process
About Company
Motorola Solutions, Inc., incorporated on March 9, 1973, is a provider of communication infrastructure, devices, accessories, software and services. The Company operates through two segments: Products and Services. It serves global customer base spanning federal, state, county, provin ... View more
