Scheduler (Remote)

Medellín - Colombia

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Work Location: Colombia; Remote

Work Schedule: Monday to Friday 8 hours per day
Engagement Model: Fixed-term employment; Full-time
Estimated Project Duration: 4 to 5 months
Estimated Start Date: March 9th

Role Summary

The Scheduler is responsible for communicating with potential participants via phone or email and scheduling them based on availability. The Scheduler is the main face of our team to people participating in the study.

Role Responsibilities

Manage and coordinate participant scheduling for study appointments according to project requirements
Handle phone calls emails and inquiries with professionalism
Perform general administrative duties including data entry filing and preparing materials
Liaise with onsite study staff to ensure smooth participant flow and efficient operations
Uphold confidentiality and ethical standards of the study
Answer questions participants may have
Provide logistic information
Remind participants of upcoming appointments
Communicate schedule changes to participants
Act as liaison between participants and Project Manager
Resolve scheduling conflicts as they occur

Role Requirements

Proficiency in Microsoft Office
Advanced proficiency in Google Sheets
Professional fluency in English
Work environment should be a quiet distraction-free and a professional background for participant calls and team meetings
Must possess outstanding customer service and excellent communication skills including phone email and electronic media communications
Strong project management and prioritization skills
Self-motivated quick learner and organized
Able to work a flexible schedule as needed
Must be extremely detail-oriented
Discretion with confidential information
Ability to work a flexible schedule as needed
High school diploma or equivalent; further education or certification is a plus
Proven experience in scheduling reception or administrative roles
Experience working as a company team member

Preferred Role Requirements

Prior experience as a scheduler for data collection projects
Technical background and skills

TransPerfect is an equal opportunity employer and committed to all recruitment processes and workplace free from harassment sexual harassment and discrimination.

For more information on the TransPerfect Family of Companies please visit our website at .

Work Location: Colombia; RemoteWork Schedule: Monday to Friday 8 hours per dayEngagement Model: Fixed-term employment; Full-timeEstimated Project Duration: 4 to 5 months Estimated Start Date: March 9thRole Summary The Scheduler is responsible for communicating with potential participants via phone o...