Join our SmartRental team!
SmartRental Group is a young company with great dynamism dedicated to the operation and management of properties for the tourism and catering sector.
Our vision is to be the European leader in the market providing diverse solutions and adapted to all accommodation needs.
With more than 10 years of experience our activity focuses on hotels apartments hostels student residences and luxury residences for the elderly.
Our portfolio has brands such as SmartRental Collection Akeah Malacuna Live It Suio Evoca and Lemonade covering various vertical markets in the Living and Hospitality sector.
We are looking for a dynamic and customer-oriented Waiter who will also support the bar service. The ideal candidate enjoys working in hospitality has strong communication skills and is able to provide excellent service to ensure a memorable guest experience.
What will you do
Lead day to day bar operations: across service periods (brunch through late) ensuring smooth running on every shift.
Manage train and motivate the team: briefings coaching standards performance management onboarding.
Own the service standards: speed friendliness consistency cleanliness guest experience and presentation.
Rota planning & labour control: build rotas to match forecast trade manage breaks cover and keep staffing efficient.
Stock management & ordering: weekly ordering stock rotation correct storage supplier liaison and maintaining par levels.
Cost control & GP performance: monitor pour costs wastage comps and stock variance; drive strong margins.
Maintain a safe compliant venue: licensing adherence Challenge 25 incident logs risk awareness and allergen diligence.
Quality control: ensure drinks are made to spec glassware standards garnish/prep consistency and equipment upkeep.
Support events & activations: (e.g. quizzes/private hires): staffing plans set-up service flow and post-event review.
Drive sales: upselling culture menu knowledge promotions and delivering new launches smoothly.
Reporting to senior management: with clear weekly updates on sales labor stock variances maintenance issues and success.
What do we look for
Proven experience as a Bar Manager / Assistant Bar Manager / Supervisor in a high-volume fast-paced bar or hospitality venue.
Strong leadership skills with a track record of training motivating and managing a team on shift.
Confident running full bar operations open/close shift management standards and service flow.
Experience with stock control ordering deliveries rotation stock counts and reducing wastage/variance.
Solid understanding of GP / cost control and the ability to work to targets (labor margins wastage).
Excellent customer service and the ability to handle complaints and issues calmly and professionally.
Strong knowledge of licensing compliance (Challenge 25 / refusal log / incident awareness) and responsible service.
High standards for cleanliness safety and organization including maintaining checklists and routines.
Flexibility to work evenings weekends mornings etc (including peak periods and events).
Right to work in the UK and ability to start within an agreed timeframe.
Fluent English (spoken and written) for guest interaction and operational comms
What do we offer
Permanent Contract
Competitive salary.
Possibility of professional development and growth within an expanding company.
Discounts on our hotels restaurants and events. Additionally we also offer discounts in multiple sectors through the Perks at Work platform.
Nuestras oficinas centrales en la Calle Génova 20 en Madrid son el epicentro de nuestra operación, un espacio donde convergen la innovación, la colaboración y el compromiso con la excelencia. Situada en una ubicación estratégica, esta dirección emblemática refleja la visión y el profe ... View more