Pastoral Support Officer Secondary School Manchester

Location: Outstanding Secondary School Manchester
Start Date: As soon as possible
Contract: Full-time Permanent
Salary: Paid to scale

School Information

This Outstanding 1118 secondary school in Manchester is widely recognised for its exceptional pastoral provision high expectations and consistent academic success. The school serves a diverse and vibrant community and is known for its culture of respect inclusion and strong relationships between students and staff. The environment is calm yet focused and students take pride in their learning behaviour and achievements.

The school has a well-structured pastoral system with year teams Heads of Year safeguarding leads mentors and behaviour specialists. Staff receive excellent CPD strong leadership support and access to a wide range of resources that ensure every student receives high-quality pastoral care.

The Role

The school is seeking a committed and proactive Pastoral Support Officer to join its well-established pastoral team. The role focuses on supporting behaviour emotional wellbeing attendance and engagement. You will work directly with students families pastoral leaders and external agencies to ensure barriers to learning are addressed effectively and sensitively.

This is a student-facing role requiring resilience empathy strong communication and a calm consistent approach. You will support restorative work interventions behavioural plans and daily pastoral operations.

Key Responsibilities

Providing daily pastoral support to students across KS3KS4
Supporting behaviour management restorative conversations and reintegration meetings
Monitoring student wellbeing engagement and punctuality
Working with parents/carers to address concerns and maintain positive communication
Supporting safeguarding procedures and escalating concerns to DSLs
Completing pastoral logs reports and documentation with accuracy
Supporting small-group or 1:1 interventions relating to behaviour attendance or emotional regulation
Liaising with external support services where necessary
Assisting with pastoral events assemblies and year-group activities
Maintaining a calm supportive presence during transitions social times and key parts of the school day

Person Specification

Experience working with young people in a pastoral or behavioural role
Strong understanding of safeguarding SEND and wellbeing needs
Excellent communication skills and ability to build rapport
Ability to de-escalate situations and support students calmly
Strong organisational skills and accuracy in administrative tasks
Commitment to inclusion equality and positive behaviour

Application

To apply please send your CV as soon as possible.