Head of Key Account Management United Kingdom mfd

WHO WE ARE

Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions

AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together we empower brands to deliver smarter faster and more impactful digital experiences across the entire customer journey.

Since 2009 AB Tasty has partnered with 1000 global brands including Kering McDonalds Ulta Beauty LOréal Disneyland Paris and LVMH. With a strong international presence across Europe North America and APAC and a global team of 400 talents across the AB Tasty and VWO ecosystem we are building the future of digital optimizationpowered by AI experimentation personalization and data.

Our mission is simple: help brands grow by creating meaningful user experiences that drive business performance.

Joining us means stepping into a dynamic international environment where innovation ownership and impact are not buzzwordsbut daily realities.

• We bring client satisfaction

• We are impactful

• We go above and beyond

• We live one team one dream

Were committed to creating a workplace where everyone feels empowered to share ideas take risks and make an impact. We also know that a happy team is a productive team thats why at AB Tasty were not just about delivering top-notch digital experiences - were committed to nurturing our team and their professional journeys.

Learn more about AB Tasty and our teams:

• About Us

• Your Journey with Us

• AB Tasty on Welcome to the Jungle

THE TEAM

Team Name & Location: The UK Key Account Management team based in our London office covering the UK Netherlands and Nordics markets.

Team Composition: You will manage a team of 35 Key Account Managers and work closely with internal stakeholders including the UK VP of Sales the Head of Customer Success UK Partner Sales Managers Customer Success Managers Solutions Engineers and Revenue Operations. Externally you will engage with C-level decision-makers and senior stakeholders at Enterprise accounts across the region.

Role Overview: As Head of KAM UK you will lead and structure the UK Key Account Management team owning the market coverage strategy and driving the overall commercial performance of the existing client portfolio across the UK Netherlands and Nordics.

Tech Stack & Tools: Salesforce (CRM & forecasting) Gong (call intelligence) Slack (internal communication) Google Workspace (Drive Docs Sheets) and the AB Tasty platform (Web Experimentation Personalization Feature Experimentation Recommendations & Search).

Additional Information: This role is based in our London office. Occasional travel within the UK and to the Paris headquarters may be required for team meetings client visits and company events.

YOUR MISSION

• Define and execute the UK market coverage strategy ensuring optimal allocation of accounts across London and the rest of the UK Netherlands and Nordics.

• Manage coach and upskill the KAM team fostering a high-performance culture and ensuring career progression and talent development within the team.

• Drive strategic Enterprise account growth and lead key client transitions including flagship accounts to maximize retention upsell and cross-sell.

• Build and maintain strong commercial relationships with senior decision-makers (C-level) at key accounts acting as the executive sponsor for the regions most strategic clients.

• Collaborate closely with the UK VP of Sales Head of Customer Success UK and Partner Managers to align on go-to-market strategy client health and revenue targets.

• Work hand-in-hand with CSM teams on client use cases QBRs and adoption initiatives to ensure clients derive maximum value from the AB Tasty platform.

WHAT YOULL BRING

• Proven experience managing commercial or sales teams in a SaaS Digital or Martech environment with a strong hunter mindset and track record of exceeding revenue targets.

• Confidence in engaging and influencing senior decision-makers (C-level) with the ability to navigate complex Enterprise buying processes and multi-stakeholder environments.

• Demonstrated ability to build structure and develop high-performing teams with a coaching-oriented leadership style and a genuine commitment to talent development.

• Strong commercial acumen and strategic thinking with experience defining and executing market coverage strategies for a regional portfolio.

• Eagerness to operate in a fast-paced international environment bringing proactivity resilience and a results-driven approach to every challenge.

If you dont meet 100% of these qualifications tell us why youd still be a great fit for this role in your application!

WHY YOULL LOVE IT HERE

• Make a Real Impact: Directly influence our success and contribute to the companys growth.

• Ownership & Autonomy: We believe in trustno micromanagement just the freedom to excel.

• International Culture: Collaborate with a diverse global team across 8 countries.

• Career Development: We offer vast opportunities for professional growth education and upward mobility.

• Flexible Work: Enjoy a balanced schedule with up to 3 days of remote work per week.

INTERVIEW PROCESS

• Step 1: Discovery interview with Fayçal Bennegadi Talent Acquisition Team Leader.

• Step 2: Hiring Manager interview with Will Bashford UK VP of Sales.

• Step 3: Case study presentation with a team member.

• Step 4: Final meeting with a member of the Leadership team

DETAILS

• Contract: Permanent full-time

• Location: London

• Remote: up to 2 days/week