Mission of the Role(What youll be doing):
As E-CommerceSalesCoordinator you will play a key role in supporting the growth and day-to-day operations of our E-Commerce division. Leveraging your strong organizational skills attention to detail and customer-focused mindset you will manage communications with suppliers support internal cross-functional collaboration and serve as a primary point of contact for online customers. Your ability to stay organized multitask and communicate effectively will contribute to the success of our online sales initiatives and enhance the customer experience. The ideal candidate is proactive motivated and committed to driving the continued success of our E-Commerce channel.
Key Duties & Accountabilities(Primary responsibilities & quantifiable measurement):
Management of inbound and outbound sales orders
Magento e-store support involving product data management and updating creative assets
Customer service responsibilities which include answering inquiries coordinating samplerequestsand closing sales
Establishingmaintainingand building strong relationships with internal departments
Working with both existing and new vendors toidentifyopportunities and market trends to achieve goals
Following up with vendors to resolve any related distribution issues
Handling all sample inventory management
Monitoring sales and margin performance
Assistingin purchase order creationtrackingand confirmation
Monitoring stock levels andinitiatingsafety recommendations
Managing department expenses
Data analytics
Problem Solving
Other duties as assigned
Qualifications(What youll need to be successful):
Post-secondaryeducation in a related fieldrequired
Bachelors Degree preferred
2-3 years ofpost-secondarywork experience
Strong computer skills proficient with MS Office
Familiarity with Google Ads and Google Analytics and reporting
E-Commerce experienceisan asset (Magento Shopify Amazon)
Capability of measuringanalyzingand assessing ecommerce/sales trends
Excellent customer service and conflict resolutionskills
Experienced in advancedsellingtactics
Highly effective project management prioritization multi-tasking and time management skills to meet deadlines
Outstanding written and verbal communication skills
Energetic self-motivated and results-oriented
Proven team player who is both flexible and adaptable
SupplyOneCore Values(Behaviors and values that are essential to be successful in our environment):
People First -Fosters culture that prioritizes trust and respect focuses on well-being growth and development of employees emphasizes collaboration and honest open and direct communication is accountable for actions.
Unique Customer Solutions -Listens to customers and understands their unique needs goesabove and beyondto deliver innovative customer solutionsdemonstratesan entrepreneurial mindset.
Passion to Serve -Responds quickly to customer needs delivers on commitmentsexhibitsa sense of urgencydemonstratesa commitment to making a positive impact on customers employees and communities embraces empathy integrity and compassion in all interactions.
Agility- Quickly adapts to changing customer needs and market dynamicsdemonstratesand encourages creativity flexibility and intelligent risk taking embraces forward progress and change open tonew ideas.
Growth Focus -Results driven continuously drives profitable growth not satisfied with status quo continuously seeks improvement embraces stretch goals.
SupplyOneCanada is a leading full-service packaging supplier with locations in Brampton Toronto and Collingwood. We have over 35 years of insightexpertise and experience in the packaging industry andwereconsistently recognized and awarded for our leadership in sustainability innovation and operational excellence. As part of theSupplyOnefamily of companieswereproud to provide you with even greater access to innovative packaging products and your packaging work for you.
SupplyOneCanada Inc. is a proud equal opportunities employer and we are committed to providing accommodations in all stages of the recruitment and hiring process by applicable laws (including human rights and accessibility legislation). Accommodation is available upon request for candidatesparticipatingin all aspects of the recruitment and selection process. For a confidential inquiry contact your recruiter or email us at tomake arrangements. If contacted for an employment opportunity applicantsare required toadviseHuman Resources if they require accommodation. All information received in relation to accommodation will be kept confidential.
SupplyOneCanada Inc. thanks all candidates for their interest; however only those selected to continue will be contacted.
Required Experience:
IC