Soft Service Manager

LOCATION: PRINCES SQUARE GLASGOW

SHIFT PATTERN: M-S rota basis 47 hours per week.

SIA DS/CCTV Licences required

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

ROLE OVERVIEW AND PURPOSE

ABM UK is seeking a dynamic and experienced Soft Services Manager to join our team. As Soft Services Manager you will be responsible for delivering the highest standards of security cleanliness hygiene waste management and other contractual tasks at our clients sites. You will ensure that all operations are carried out efficiently and effectively meeting client expectations and company policies and procedures.

Overall responsibility for all Multi-Activity Facility Services on Site with focus on setting the highest standards across all contracted service areas to ensure the delivery of a consistent high-quality service considering the needs of the Clients and the Customer.

KEY RESPONSIBILITIES

Recruiting.

New staff site induction onboarding and site training.

Rosta (changes ensuring all shifts are covered booking agency staff.

Any task related to TMG

1. Approving Holidays

2. Approving sick days

3. Changes to T&C

Staff return to work

Time sheets and payroll

Making changes to staff duties.

Adding or changing of site procedures and emergency plans (with collaboration from site manager)

Ensuring the site meets ABM audit requirements e.g. correct ABM document off show RAMs and COSH are up to date all H&S forms are completed.

Introducing new documents or programs.

Staff training and PPE issued and documented

Ordering and issuing staff uniform.

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our

About ABM:

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience:

Manager