Lettings Property Maintenance and Compliance Manager

Job Description

Lettings Property Maintenance and Compliance Manager - up to 35k dependent on experience

A rare opportunity to join this leading independent Lettings and Estate Agency brand who have been established for many years in the Northampton area and have built up an impressive reputation based on their excellent customer service. Due to continued growth they are now looking for a proactive and organised Property Operations Manager (Maintenance & Compliance) to join their team.

The role will involve taking ownership of all property maintenance and compliance operations across the portfolio ensuring properties are safe fully compliant and maintained to a high standard. This is a hands-on operational role working closely with the lettings team to support day-to-day activities and ensure smooth delivery of services. The role reports directly to a Director and plays a key part in maintaining operational standards across the business.

Key duties and responsibilities:

• Taking ownership of maintenance and compliance across the property portfolio
• Managing contractor relationships performance and ensuring works are completed to a high standard
• Working closely with the lettings team to coordinate maintenance compliance and property readiness
• Reporting directly to a Director on performance risks and key updates
• Monitoring compliance deadlines and ensuring zero lapses across all properties
• Identifying and improving processes to increase efficiency and service levels
• Managing costs and ensuring value for money across all maintenance works
• Coordinating and overseeing property maintenance issues from report to resolution
• Liaising with landlords tenants and contractors to ensure timely completion of works
• Managing and tracking all compliance requirements including Gas Safety EICR EPC Fire Safety and other regulatory requirements

General Duties:

• Supporting the lettings team with ad-hoc property viewings when required (approximately 2530% of the role)
• Supporting the lettings and property management teams with day-to-day operations
• Handling incoming calls and queries related to maintenance and compliance
• Updating internal systems with accurate and timely information
• Assisting with other ad-hoc duties as required by Directors

Knowledge Skills and Experience:

• Minimum 35 years experience in property management lettings or maintenance coordination
• Strong working knowledge of property compliance and legislation (essential)
• Experience managing contractors and overseeing maintenance workflows
• Proven ability to manage a property portfolio independently
• Excellent organisational and time management skills
• Strong attention to detail and ability to prioritise effectively
• Confident decision-maker with problem-solving ability
• Excellent communication and customer service skills
• Good working knowledge of Microsoft Office systems
• Full UK driving licence and access to a vehicle (essential)

The team at Nexus are specialists in providing high-quality recruitment solutions across the property sector. With over 60 years of industry experience we apply a wealth of knowledge and expertise to connect the finest of candidates to the best opportunities in Residential lettings Estate Agencies New Homes Sales Property Management and Financial Services.