Process Redesign Consultant

The Opportunity: At Equitable we believe great things happen when we work together. Were a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If youre passionate about making a difference and growing your career in an inclusive and collaborative environment wed love to hear from you. Our culture is built on care passion and curiosity. We put people above all else strive to be our best and welcome new ideas to deliver positive a Process Redesign Consultant within our Information Technology team you will play a strategic role in transforming complex business challenges into streamlined solutions that strengthen operational performance across the division. Emphasis will be on enterprise technology processes in areas such as IT Service Management Enterprise Architecture and project delivery processes. You will partner with our strong technology delivery teams to redesign these processes using established methodologies such as Lean Six Sigma delivering meaningful efficiency gains and improved governance. This role offers the opportunity to work independently on medium to large projects driving innovation automation and measurable business one of the regions top employers and be part of something that truly makes a Arrangements: This is a hybrid role. You will work in our office in Waterloo ON a minimum of two (2) assigned consecutive days every other week plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum youll do:Leading enterprise technology process redesign initiatives from opportunity identification through to implementation and sustained benefits indepth process analysis including root cause analysis data validation and development of current and future state process maps using Visio or Lean Six Sigma and other formal process improvement methodologies to simplify and automate operational all aspects of continuous improvement and delivery including scope schedule communication issue tracking risk escalation and reporting to senior and executing change management and implementation plans to support successful adoption of redesigned with management and stakeholders to assess business needs identify opportunities and recommend solutions that enhance client training materials and delivering sessions on process redesign and change management to leaders managers and feasibility studies costbenefit analyses business cases documentation user instructions and postimplementation monitoring expert guidance to business analysts SMEs and stakeholders on process redesign methodologies and best operational risk procedures are followed and identifying any gaps or risks within existing youll bring:At a minimum ITIL v3 Foundations certification. Expert levels would be beneficial.610 years of experience leading enterprise technology process activities using formal improvement methodologies such as Lean Six least 5 years of experience executing all stages of business analysis including requirements gathering data mapping workflow design and screen design.A postsecondary degree in business technology engineering or equivalent education and experience project management skills with practical experience managing medium to large projects; PMP designation in progress or an ability to analyze and interpret data to identify opportunities and evaluate initiative experience applying process analysis improvement and reengineering methodologies to create simplified and automated communication skills with the ability to clearly articulate and visually present complex processes in a simple concise stakeholder management abilities from executives to individual contributors with excellent influencing and negotiation Six Sigma Black Belt certification or equivalent work experience along with proficiency in Visio Miro or similar processmapping tools.A strategic analytical and innovative mindset with strong attention to detail time management and a commitment to continuous in it for you:Career Growth:Regular learning sessions and development opportunitiesTotal Rewards:Allowance provided in place of vacation pay and benefitsFlexibility:Healthy work-life balance with employee wellness always top of mind complemented by a dress for your day approachAt Equitable were committed to fair pay and an inclusive accessible hiring experience. If you need accommodations or alternative formats at any stage just reach out to us at Were happy to base pay will be based on your skills qualifications experience and education. If youre selected to move forward our Talent Acquisition team will walk you through all the details of our total rewards program so you know exactly whats To: Head of Technology - Infrastructure Cloud and Service ManagementDepartment: IT Infrastructure Term: Temporary Full-Time Twelve (12) Month Contract