Senior AI Specialist
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
What you can expect
As a Senior AI Specialist you are the field-facing expert on Zooms AI platformespecially AI Companion and Custom AI Companion. This role partners with sales and solution teams to identify high-impact AI use cases and designs outcome-focused production-ready workflows. You also lead customer workshops proofs of value and executive briefings that move opportunities from interest to execution. Additionally you communicate Zooms AI strategy and agentic framework creates field-ready assets centered on business outcomes and provides structured feedback to Product and Engineering.
About the Team
The Zoom sales team is a dynamic force driving the companys success. With a focus on delivering cutting-edge communication solutions for clients across all sectors the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach they play a pivotal role in expanding Zooms global presence and ensuring businesses harness the full potential of virtual collaboration.
What were looking for
4 years in technical pre-sales solutions engineering or AI consulting with enterprise customers.
Demonstrate effective grasp of GenAI (LLMs RAG agentic AI) and how to embed AI in business workflows.
Have advanced prompt engineering skills and knowledge. Understanding how different frontier models behave including Gemini OpenAI Anthropic NVidia Meta.
Show market and commercial awareness of AI Knowledge Management systems (i.e. Glean Amazon Q Microsoft Coveo)
Present and facilitate effectively simplifying complex technical concepts for senior business and IT audiences.
Be able to collaboration with sales marketing and product; comfortable leading through influence.
Show hands-on prototyping (Python Cursor etc) experience with Salesforce/ServiceNow/Jira familiarity with cloud AI services (a bonus).
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.
Our Commitment
At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.
If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.
Required Experience:
Senior IC
Key Skills
- Computer Hardware
- Mac Os
- Manufacturing & Controls
- Root cause Analysis
- Windows
- Customer Support
- Remote Access Software
- Operating Systems
- Encryption
- Remedy
- Chemistry
- Cerner
About Company
Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zoom is growing at an explosive pace by every measure – revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique cultur ... View more
